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* Isso mesmo: se acontecer algum imprevisto,você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in emsemanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
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The resort makes a good base if you want to tour Lanzarote or go walking on the island because of its central location on the southern coast. On street parking is relatively easy nearby. We stayed in a 1-bedroom apartment which was adequate although a little cramped. The resort restaurant provides breakfasts, lunches, dinners and snacks which are of good quality at reasonable prices. There also many restaurants within a short walking distance. Athough there is not a resort gym, there is a very nice walking and running route on the coastal promenade that starts 80m from the resort and there is also a limited open air gym about 100m away. Overall a good place to stay.
Just the right number of guests.
Unquestionably our favourite Diamond Resort. Now a regular venue for Winter Sun and this year proved even better. If of limited mobility you have everything you need on site or a few 100 yards to go for groceries if self-catering. Otherwise a good restaurant on site or nearby in nearby Costa Luz. Everything about the Puerto del Carmen. is tasteful, relaxing and inexpensive.
Great little vacation club
Grouped around a swimming pool a low rise design with self-catering apartments. Well-equipped and in a central location. Public bus stop immediately outside the main entrance. Good recycling facilities. Friendly and welcoming reception. Responsive to requests for help or additional requirements. Small restaurant on site with prices competitive with surrounding restaurants. Happy hour early evening with 2 for the price of one cocktails. Comfortable sunloungers. Large and soft pool towels.
We stayed for a week leaving the uk just as storm Denis struck. We were welcomed by a lovely lady who spent so much time going through everything with us. She talked out the apartment the complex and what was on offer. We have been diamond members for almost 20 years and have never had such excellent service on check like this. We arrived mega early but were told to return at 1300 and it would be ready. When we came back it was indeed ready and we had a two bedroom villa. Location of villa was fantastic as we could see the pool and bar. The storage in the bedrooms was really not enough but we made it work for us. The beds were comfy, it was cold at night so we had to use two duvets. The bathrooms were clean and tidy. The living area was fine but the chairs had seen better days as the arms of them were pretty grubby and could do with a good clean. The balcony was small and not big enough for two sunbeds and the dining set when the washing is drying. We used the bakery delivery twice as it was exceptional, the items were still hot when they were delivered. The mat in the lounge could have done with a good clean too. We very much enjoyed our stay here. The life guard was inconsistent telling kids no ball play and then shout later letting other kids have a ball. He also allowed inflatables like a lay on bed. This was really the only done side as he seemed to make his own rules. The bar for food and drinks was fantastic and the staff so welcoming and friendly. We loved this place and we look forward to returning. The location means a walk to the strip but not too far.
Our 2nd visit in 3 years and really enjoyed our stay.The staff are very helpful,accommodation is excellent with a restaurant onsite that is good quality food and good value.Evening entertainment if you want as well.