Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
You get what you pay for; guess we didn't pay for housekeeping
Avaliou em 24 de Agosto de 2020
We stayed here with our two sons and dog - mainly because it was "a place to sleep" and they allowed pets at no extra charge. Location is good, near the highway, mall and lots of restaurants and shopping. Customer service was friendly.
The property is old and it showed it. Rooms (especially the washrooms) including furnishings could use a facelift. The property as a whole didn't have that real clean feeling, not a great feeling considering the current pandemic times. For e.g. there was a VERY smelly garbage bag sitting in the upstairs hallway all day and overnight.
Rooms were very tight and cramped, not ideal especially having our dog with us. After check-in we unpacked and left for the rest of the day & evening to visit friends. When we came back we discovered the A/C stopped working. Fortunately the clerk was able to find us an upstairs room so at midnight we had to move everything, including our dog's crate.
Overnight was quiet - probably because we were one of the only people on the entire second floor. We went out for the entire day, came back again near midnight, to find that housekeeping didn't touch our room one single bit. No fresh towels, beds not made - nothing.
I guess we got what we paid for - a place to sleep. We'd only stay here again because they're pet-friendly & if we maintain low expectations; otherwise there must be much better options, even if it means spending a few extra bucks.
Avaliou em 19 de Fevereiro de 2020
This hotel is ok for a one-night stay, the kind of place you visit just to sleep and then get back on the highway without spending a fortune.
The hotel would benefit from a deep clean. I found black grunge on the soap holder in the shower (housekeeper probably too short to reach it). The duvets should have a proper cover. If you take the ratty bedspread off you uncover the duvet and your arms/face will make contact with a bedding that isn't likely cleaned often.
A family staying in a 2 queen room would definitely be cramped, however the room had a cozy vibe to it. There is very little space, the room is similar in size to a cruise ship cabin. The TV is awful, and the WiFi was difficult to contact to using Android devices. The front desk people were about as friendly and outgoing as border guards.
Anyways, this isn't a destination hotel and I guess management is comfortable with the attitude that "you get what you pay for".
Very Disappointing one night stay.
Avaliou em 17 de Fevereiro de 2020
...never had issues at the many properties but our stay in London was very disappointing . I discussed concerns at check out, and anticipated follow up from mgmt. re: my concerns. Once we unpacked , my daughter went to sleep since we had an early start in the morning. The room was cold and musty smelling, but warmed up once the dated,dust covered heating unit kicked in ( 1st issue). In the washroom I noticed the switch plate beside the sink was grimy. I used my disinfecting wipes to clean it.... it was gross! (2nd issue)Since my daughter was asleep already, I was hesitant to call to change rooms. I took a shower and noticed that the soap shelf was high up the tub wall towards the shower head . I am tall, so was able to see the top of the shelf and luckily I did before placing my toiletries on it.....it had black grunge on it !!(3rd issue) When settling in bed , I noticed that the headboard had a layer of dust all over it and there were large cobwebs in the corner above the bed. (4th issue)nIf my daughter had not already been sound asleep , I would have requested to change rooms...it really was not acceptable on so many levels. At check out in the morning, the reception host was friendly and pleasant and asked about our stay and was taken aback when I mentioned that I was very disappointed and that I had several concerns.She said she would pass my concerns on to management because "that is not our standard". I had expected to hear from management- still have not.
Avaliou em 20 de Janeiro de 2020
Was there for the weekend for a hockey tournament in London
Good Check In (although some families didn't get a room till after 3pm)
Bedrooms, mine had only one terrible Queen bed which was terrible and a pull out that was even worse
No pool and if you are talking in the hallways you will be given the riot act (even at 8pm)
Spend the extra money and don't come here unless there is not other option.
Avaliou em 4 de Novembro de 2019
Excellent access to highway 401, restaurants and stores. Although the sign advertises “newly renovated rooms”, the decor and ambience is definitely “budget hotel”. Clean and comfortable though, so no complaints about value for the price. Sadly, on our visit the breakfast selection was somewhat sparse (apparently someone had forgotten to place an order, so no yogurt or milk in the fridge), but the fact that the waffle maker was working made everything okay!!