Avaliação dos hóspedes
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Viagem a sós
Viagem com amigos
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Qualidade do sono
Avaliou em 31 de Agosto de 2015
Hotel novo com excelente decoração. Quarto bem decorado e confortável, muito espaçoso e limpo. A alimentação é bastante variada e com qualidade. Os funcionários no geral são simpáticos, têm dificuldade em falar o Inglês, mas dominam na generalidade o Alemão. A praia fica a 600 m do hotel, mas o autocarro está constantemente a transportar os hóspedes. O spa é fantástico e apresenta preços muito acessíveis 100€ banho turco e massagem para dois......
A melhorar, a equipa de animação.
Avaliou em 14 de Abril de 2021
I can honestly say there is nothing not to like about this hotel. First visit was in 2016 and was quite dubious as first time in this area. Absolutely nothing to be worried about. Hotel is absolutely spotlessly clean. Plenty of cleaners working tirelessly from early morning until late into the evening making the hotel beautiful for its guests.
After several cancelled trips, due to Covid, our last visit was Sep 2020 where we met up with friends we had previously met at this hotel.
It was different due to Covid restrictions but no less enjoyable than before.
Guests are predominantly German but we are living proof that friendship has no boundaries.
Staff are impeccable, from Furkan, the best bellboy on the planet, through to all the cleaning ladies, kitchen staff, waiters/waitresses, bar staff, animation team. They are all a credit to the hotel only emphasising the impeccable standards held by the management.
On our last visit we noticed a distinctive change in nationalities, definitely more English people for sure.
After the trauma of this pandemic, and hoping travel restrictions will be lifted soon, I would urge anyone looking for a break in the sun, whether singles, couples or families, to book this hotel safe in the knowledge that you will be in for a pleasurable experience.
Hoping to see everybody again at the end of Aug.🙏🏻🙏🏻
5* + Brilliant
Avaliou em 21 de Outubro de 2020
Viisted here 12/08/2020 till 22/08/2020 family of included with a 9 month baby (Grandaughter) Hotel faultless nice quite location city area about 20 min drive 30 min drive to marina area and the opera ruins. Quad hire can be had for £22 a day brilliant experience espacially at night. Staff very friendly "the majority" 😂 you always get 1 grumpy sod where ever u go.
Food good but yes with it being covid and sometimes ques did go slightly cold by the time you hit your tables. But buffet food in general always end up cold 😁. We all had a blast loved every minute of our holliday. 40c everyday 😨 but loved it.
The staff are not as bad as some folk on here are making them out to be. Honestly.
** the manager also runs the quad hire up the road 😂
Avaliou em 21 de Setembro de 2020
Just returned from an 8 night stay at the Mary Palace Hotel.
This was my first time to Turkey and first time to this hotel and it did not disappoint!
The room: beautiful- very spacious with a comfortable bed and pillows, excellent storage facilities, balcony with chairs and wracks for drying items. The shower was huge. All in all fabulous
The food/drinks: I really enjoyed the food particularly lunch and dinner (that is coming from a veggie too!)- that said, the breakfast was very continental in style for those who like a more varied choice. I had no issues, personally, and thoroughly enjoyed the home made pancakes.
The staff: can't be faulted- all extremely helpful and professional- from the waiters, bar staff, those in the on site shops and the entertainment team. I have seen people complaining that the staff don't speak English. I would never go to a hotel in another country and expect them to speak English- we are visiting their country and don't speak their language! That said we had no issues communicating when ordering food/drinks etc.
The beach: a 5 minute walk with shuttles taking you to and from there each day (although we enjoyed the walk!) The beach is well kept, the staff at the beach restaurant were great as was the guy who maintains the beach everyday!
The entertainment: best entertainment at a hotel- bingo, children's disco, Turkish evening was amazing! There isn't a great deal outside of the hotel so the hotel put on something for everyone each night.
Covid measures: all suitcases and luggage were disinfected on arrival. Temperature checks on arrival and when entering the dinner hall. All food is served to avoid multi handling and everything separated with perspex- really impressed.
If you are staying at this hotel you are in for a real 5* experience- enjoy!
Thanks Mary Palace for a beautiful holiday
Not what it seems !!!
Avaliou em 18 de Setembro de 2020
Lovely spotlessly clean hotel, wonderful decor, big spacious rooms with lots of storage but small balcony. Inside bar area very comfortable with lovely waitress providing drinks. On website hotel pools looked big but was infact quite small.
On arrival with suitcases, temperature checked, hand sanitiser and free masks, very impressed.
Dining room , due to coronavirus, food had to be served to you behind shields, so this took so time meaning usually your food was cold as not enough staff available. Also limited menu which spoilt the experience.
Most of the staff did not care, as seemed to have lost interest. Most evening was not even offered a drink until half way through meal.
Many Russians refused to wear face masks when selecting food and was surprised they was still being served without masks, putting staff and guests at risk.
Stayed at many hotels in this area, and cannot say due to food and swimming pools that this hotel is as good as some 5 stars.