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Avaliou em 18 de Agosto de 2019
Nice hotel worth every cent i paid , food is good, staff are nice but they hardly talk in english, i liked the Turkish song the staff sing every morning and dance on it.. the problem here just the AC in lobby is bad, the net was just for messenger so slow, hotel full with Russian i liked them,
Avaliou em 16 de Agosto de 2019
very friendly welcoming staff with good service. Spa treatment was excellent with massage good pressure and advice.Children enjoyed the pool and slides.Giorgi on receptıon was exceptionally helpfull. Thank you for this amazing holiday..
Avaliou em 2 de Agosto de 2019
If your not Russian do not go to this place. 99% of staff do not know a word of English. My family and I hard a terrible time trying to communicate. The food is the same every day. Diary products are left in the heat. Cold meats are left in the heat. Only eat freshly cooked food. Outdoor areas are very clean and neat. Rooms are average to ok. The whole building needs some air conditioners, it was so bloody hot. Overall, very average holiday.
AVOID PemaRussian Hotel!!! AVOID
Avaliou em 1 de Maio de 2019
I stayed in Pemar in August 2018 with my family on a holiday vacation to Turkey from London, via Kosovo. It was my third time going to Antalya. In 2013, we stayed in the city and in 2014, we stayed in Pemar’s neighbouring hotel, Raymar Hotel. I went with my mother and sister and my aunty and her daughter.
When we arrived, it was chaos trying to find our hotel rooms. We spent 30-45 min looking for our hotel rooms. We booked two, one for my cousin, sister and I and one for my mum and aunty. When we asked someone to help us, they sent us in the wrong direction. The staff barely spoke English. They only knew how to say Hi and Bye. The hotel was like a maze. When we finally found our room, we realised how far we were from my mother’s hotel room. It was stupid since they knew we were a family booking so why would they not book two rooms together?
Anyway, the room was, erm, alright. The shower and tap water was salty from the sea. The cleaners never cleaned our room when we asked them to. Neighbouring Raymar Hotel stocked up the fridge with juice everyday. For Pemar, it was only for the first night. The food was disgusting. Tasted fake and cheap (get what you pay for). I literally ate Turkish rice and chips for the whole week. The breakfast was inedible. Basics such as bread, eggs, cheese and olives were disgusting.
The entertainment shows were disappointing. They were all in Russian. 99% of the hotel residents were Russian. Not one bloody member could speak English except for a kind man who rents a shop to sell icecream, and he’s not even part of the hotel staff. We were like “FINALLY SOMEONE WHO SPEAKS ENGLISH”. He gave us a great deal on icecream. The hotel’s themepark was shabby and is in serious need of a health and safety visit. An accident is seriously waiting to happen there. The nighttime disco was somewhat fun, until they played Russian music for the whole night. PLAY TURKISH MUSIC. I’M IN TURKEY, NOT RUSSIA. IF I WANTED TO GO TO RUSSIA, I WOULD HAVE.
The beach was disappointing. The waves were big and the water was dirty. Only one lifeguard, the same one we saw at Raymar Hotel in 2014. He rotates every hour, I guess, between each hotel’s beach. It’s dangerous. Do not bring your children here.
I felt so bad for the workers at the beachside restaurant I gave them glasses of water. The residents were so greedy and so demanding to the kitchen workers (some ladies) who were working so hard in the heat. The male bartenders are so unprofessional, asking my sister and cousin for their facebooks. 90% of them are pervs and rude. The asian looking woman who was operating the spa (where one got their towels) was so rude.
The swimming pools were alright. Full of children. The waterslides were fun but it’s overcrowded because it only opens at 10 and at 3, I think, I can’t remember well.
The hotel looks old and miserable. Wouldn’t go back for free. So disappointing. Couldn’t wait to leave the hotel to be honest.
Some positives from the trip:
• Erdal, a member of staff on the floor upstairs, deserves some recognition. He was so accommodating and was sweating from working so hard. Every night, he greeted us.
•the airport shuttle bus arriving early to take us to Antalya airport on our way home
Thanks, but never again.
Not worth the money and the time
Avaliou em 5 de Setembro de 2018
Not a 5 star hotel. Maybe a 3 or 4 star hotel. If you are't russian or turkish don't even think about visiting this place. Communication was a real struggle. NOBODY and I mean not one person we tried to talk to could speak english well enough to help us. Every night there are different activities but if you aren't russian, poor you. During our stay the animation team that organised all the fun events only spoke russian. The karaoke nights were only with russian or turkish songs. I'm sure many others agree that if this hotel was more international it would be more successful.The rooms were nice and clean. The buffet was full of different dishes, but few left a great taste. Lunch time has a limit of only 1 hour and a half for about 1500 people!! The waiters are eager to take your clearly unfinished food right away so in case you leave your table to get a drink the chances are you won't find your food when you come back. The shops in the hotel have overpriced items. The water. as petty as I may sound, has a funny taste and the containers of water looked dirty so I had to either buy the water myself or drink from the small water bottles in our minibar. There was also no lifeguard on the beach. I'd rather not visit this resort again.