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Avaliou em 2 de Setembro de 2019
Hotel bonito , MAs staff muito antipatico , principalmente a recepção , sem formação , comida muito repetitiva , sem variedade , não parece um resort de 5 estrelas , ma limpeza nos quartos , nas piscinas , simpatia apenas nos salva-vidas das piscinas
A minha estadia
Avaliou em 24 de Agosto de 2019
O hotel é bonito, muito grande, com vários jardins e piscinas, mas falta muita coisa para ser um hotel de 5 estrelas.
Não há variedade nenhuma de comida e acaba por enjoar porque é sempre a mesma coisa, as pessoas mal falam inglês o que torna difícil a comunicação. Maior parte dos trabalhadores são muito rudes e falam muito mal com os clientes, destacando-se s pelo bem o manager do hotel, o sr Erhan Irmak, a menina que é a responsável pelos restaurantes temáticos, o Omer cengiz, os salva vidas e mais algumas pessoas.
Truly a lovely and family friendly resort
Avaliou em 13 de Setembro de 2021
Our family of 5 visited the hotel at the beginning of August and must say - loved everything about it. The rooms were spacious, very nice and local-style feel to it, AC perfect breather for nights sleep. The amenities were also great - especially the water slides - the smaller number in comparison to other hotels didn't even feel that way - really great fun for pre-teens and adults alike. The lifeguards were personally very cool, fun and joy for kids to interact. Beach is nicely kept - loved the shore. The food was nice also.
Just wanted to add - for those people, who somehow complain about ANY aspect of the stay - just don't. We had family throw full on "Call the owner type" tantrum just because they weren't granted upgrade, and for a simple reason of no availability.
In our 10 day stay - we felt awaited, taken care of and welcome by the lovely staff.
Plus - loved the personal bungalow system kind of rooms instead of gazillion rooms next to each other like in most of hotels.
Thank You very much!
You will not get anything 5 star here, except water slides
Avaliou em 6 de Setembro de 2021
If top priority for you is water slides and big garden, than hotel is OK, otherwise it is complete disaster... No one speaks English and Russian at the reception, reception staff is rude and not polite. Entertainment Programs are on the level of 3 star hotel, rooms also barely reach 3 star level, there are even ants in the rooms. Meal is the same everyday... amenities (shampoo, soap) are not obtained.. kitchen in rooms are terrible.. PCR tests is not organized at the hotel.. completely not worth the price we paid...
Avaliou em 29 de Junho de 2021
good and we enjoyed our stay that time. will do it again this year in August
food was very good and stay was comfort. staff was very friendly.
slides was nice for the kids they enjoyed it. there are around 10 deferent slides. and the beach is close by