Holiday Inn Express Hotel & Suites Mission-McAllen Area, an IHG Hotel

Em Mission, Holiday Inn Express Hotel & Suites Mission-McAllen Area, an IHG Hotel fica a aproximadamente 5 minutos de carro de Mission Event Center e de Palm View Golf Course. Este hotel fica a 3,7 km de McAllen Convention Center e a 6,6 km de La Plaza Mall.Fique em um de nossos 85 quartos com TVs ...

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OpenWeather

1

Quarto tradicional, 2 camas Queen, para não fumantes

2 camas Queen

Internet: Wi-Fi de cortesia 25 Mbps ou mais

Entretenimento: TV de tela plana co...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

1

Suíte júnior, 1 cama King, para não fumantes

1 cama King

Internet: Wi-Fi de cortesia 25 Mbps ou mais

Entretenimento: TV de tela plana com ...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

2

Quarto, 1 cama King, Acessível, para não fumantes (Hear, Transfer Shwr)

1 cama King

Internet: Wi-Fi de cortesia 25 Mbps ou mais

Entretenimento: TV de tela plana com ...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

1

Quarto tradicional, 1 cama King, para não fumantes

1 cama King

Internet: Wi-Fi de cortesia 25 Mbps ou mais

Entretenimento: TV de tela plana com ...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

1

Suíte, Acessível, para não fumantes (1 Bd, Hear, Tub)

1 cama de solteiro

Internet: Wi-Fi de cortesia 25 Mbps ou mais

Entretenimento: TV de tela pla...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

3

Suíte executiva, 2 camas Queen, para não fumantes

2 camas Queen

Internet: Wi-Fi de cortesia 25 Mbps ou mais

Entretenimento: TV de tela plana co...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

1

Quarto standard

1 cama de solteiro

Internet: Wi-Fi de cortesia 25 Mbps ou mais

Entretenimento: TV de tela pla...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 12:00

Em Mission, Holiday Inn Express Hotel & Suites Mission-McAllen Area, an IHG Hotel fica a aproximadamente 5 minutos de carro de Mission Event Center e de Palm View Golf Course. Este hotel fica a 3,7 km de McAllen Convention Center e a 6,6 km de La Plaza Mall.Fique em um de nossos 85 quartos com TVs de tela plana. O Wi-Fi de cortesia mantém você conectado e há programas a cabo para sua diversão. Banheiros possuem chuveiro/banheira combinados e secadores de cabelo. As comodidades incluem cofres e escrivaninhas, além de telefones com chamadas locais grátis.Café da manhã self-service grátis é serv...

901 S Shary Rd - Mission, Texas - Estados Unidos - 78572

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 12:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    22

  • Muito Bom

    32

  • Bom

    14

  • Razoável

    2

  • Ruim

    8

Perfil dos viajantes
  • Negócios

    22

  • Romântica

    8

  • Viagem a sós

    2

  • Família

    35

  • Viagem com amigos

    3

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Rude attitude by front desk Non customer service oriented

Avaliou em 26 de junho de 2022

IHG customer for more than 20 years, currently Diamond Elite member and for sure front desk / customer service experience has been the worst ever courtesy by Leslie. Stayed the night of June 25th, 2022 all good throughout that stay but when I made a new reservation for an extra day (June 26th) I was told by Leslie at the front desk before noon time that I could not keep the same room despite the fact that avaibility of similar rooms on IHG portal allowed me to do a reservation. Rather than trying to help and find a solution so that I would not have to do a check out and a check in later that day I was asked to leave the room and not even allowed a 2 pm extension as a preferred IHG Dimond Elite customer that I requested to allow time for a new room to become available and save the hassle of doing a check out and check in that same day under my new reservation There was a complete disrespectful attitude by Leslie as she indicated she had enough talking with me and that she would call the police to kick me out of the room. Called 800 number IHG guests services, explained the situation and certainly a much more customer oriented service but at the end they were not able to help me as they had to circle back with the hotel front desk (Leslie I would assume as hotel manager was not available) While this was happening other staff / cleaning ladies knocked on the door of room 221 and asked my family to leave the room while it was 12:20 pm Make story short, requested to cancel my reservation and ended up booking a new reservation at the Holiday Inn Express Suites at Mcallen which by far offered a complete different service and fully customer centric orientated allowing me to do an early check in at 1:00 pm If you look at the negative ratings of the Holiday Inn Express at Mission TX on the comments section, there is clearly a repetitive patern of rude / non customer service attitude towards guests by some specific people and I make a special remark of this because the person who did my check in the afternoon the day before at around 4 pm he was extremely helpful so I do not want to generalize on a terrible front desk service but only specific to Lesli.

tamrobg

Extended stay in May

Avaliou em 5 de junho de 2022

Front desk, housekeeping, mtce, bkfst team were AMAZING! No complaints EXCEPT can't get $49.98 back for taxes that should have been chgd to IHG rewards prog. Mgmt is ignoring after they told me they did reimburse and my bank records reflect no reimbursement. This happened twice as we had to extend our stay. The first accidental charge was reversed when I saw it on my bank account. This second one they refuse to acknowledge. Also, the floors of this facility are like a huge trampoline. You can jump and the entire room shakes. Recommend first floor rooms only, unless you get stuck with a herd of elephants above you. Would we stay here again, no because of management's lack of attention and the frustration with the rollercoaster flooring which does affect your sleep when people next to you and trampling around. Restaurant next door to hotel has really good, fresh food.

haydavderdan

Surprise!!!

Avaliou em 20 de julho de 2021

Inasmuch as Holiday Inn Express has been recommended by a friend, we've often found them to be a bit pricy for a one night stay. However we were there 3 nights and it was excellent! Our first test is to checkour the lobby...sparkling! Desk staff...friendly and helpful. Room...spacious and clean. Bathroom...couldn't ask for more! Thank you!

N3512QPpamb

Shopping travel

Avaliou em 4 de janeiro de 2020

We stayed for a night and it was neither bad and or as good as other Holiday Inn locations. It was a standard room, one of the beds was "noisy" but everything clean and useful. Parking didn't feel that safe but nothing weird happened. Complimenrary Breakfast was very good.

rulech

Great Access to Highway

Avaliou em 4 de setembro de 2019

The location of this hotel is why we chose it. It is just south of the 83 Expressway and that made it very easy to get to where we needed to go. It is behind a Wal-Mart and on the north side of 83 is a large H-E-B grocery store. This is not the newest HIE and could use a little updating. But for the cost and the location, it was great. The front desk staff was always very courteous and helpful. The breakfast was pretty average. There were in-room dining options at this hotel and it looked as if it was something arranged with local, nearby restaurants. Our two-night stay was pleasant and easy.

CJAMJA