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O 3 estrelas Sleep Inn Monclova oferece conforto e conveniência, quer você esteja em viagem de negócios ou de férias, em Monclova. O hotel oferece um alto padrão de serviços e facilidades para atender às necessidades individuais de todos os viajantes. Funcionários capacitados irão recebê-lo e orientá-lo no Sleep Inn Monclova. Os quartos foram concebidos para proporcionar um ótimo nível de conforto, com uma decoração acolhedora e alguns deles oferecem convenientes comodidades como TV de tela plana, internet sem fios (gratuito), ar condicionado, aquecimento, serviço despertador. O hotel oferece ...Mais detalhes
Saída até: 11:00
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Comida / BebidaRestaurante
Serviços de recepçãoDepósito de bagagens
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Avaliou em 18 de agosto de 2020
They didnt even put the basic amenities in the room not even soap, internet was ver slow and the room didnt look sanitized Bath water barely warm and air conditioning with terrible noise Complained at checkout and they didnt even care
Secret cancellation policy
Avaliou em 11 de maio de 2019
I had a seven night stay planned. Instead of placing a hold on the credit card they charged all 7 nights. My project was cut short to 3 nights. I canceled the other four nights by 8:00 AM on the morning after the third night. At first they would not refund anything. After discussions they were going to give me credit only if I could give them my credit card account information, not the credit card number. They wanted to wire transfer to money back to the card. Of course, in the USA we don't have an account numbers associated with credit cards. Since that time I Have contacted them three times. They have said they refunded the money on April 26, yet it has not appeared on the credit card. They now say that they will charge me an extra night because I didn't stay the seven nights. However there is no such policy listed on their website or on the reservation. It appears to me that they are making up rules to make/steal money. I would be very careful in doing business with this hotel. I have reported this to Choice Hotels, their corporate franchiser and to my credit card company.
Avaliou em 24 de janeiro de 2018
I've been staying at the Sleep Inn Monclova for over a year now. The staff is always welcoming and friendly so it feels like home when I arrive. The breakfast buffet is delicious and plentiful as always. The receptionist does a great job of informing my clients when they come to visit me at the hotel. thank you Sleep Inn! ill see you in a few weeks.
Crazy baseball team should of been kicked out!!!
Avaliou em 10 de julho de 2017
Everyone working there was really nice! The inly problem we had was that they had high school kids, like a whole baseball team. That were running the hotel crazy! First if all they had very loud music, with an amplifier and open door. Then uniforms, underwear and socks everywhere in the hallway!And to top it all off, the would be screaming and cursing loud in front of my kids, they would have their room doors wide open while chainging clothes.I reported it, but they only turned music down the rest stayed the same.I was never able to speak to the manager, he was never there. Such a nice hotel and personal, its a shame they have no strict rules and expectation for guest. The only reason I satyed was because I couldn't get a refund.
Terrible Hosting a Pentecostal Revival is not a good idea
Avaliou em 14 de junho de 2017
The place is new, but the room was not very clean. I was very clear with the front desk that I needed reliable high-speed internet for business purposes. I was assured that there would be no issues. That was the first disappointment. The max speed I was able to use was 3.5 (speedtest . net), and the connection was very intermittent. The bathroom was about the same size as the sleeping area, which means that the sleeping area was small. The queen sized bed was butted up against the air conditioner and there was no room to walk between the air conditioner and the bed, although the alarm clock and night table were on that side of the bed. My room was right across an events room. That night the hotel had decided to host a religious Evangelical service. The music and tongue speaking were extremely loud that I could not work. When I called the front desk to complain I was told that the event would end at 10:00 or 10:30. It did end, but not the foot traffic right outside my room. Management did not seem to care about my comfort nor offer to move me to another part of the hotel. I will be staying in Monclova again, but not at the Sleep Inn.