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Informações do estabelecimento
Este agradável hotel fica em Helena. O alojamento dispõe de um total de 100 unidades. Os hóspedes podem manter-se atualizados através do acesso à internet ou Wi-Fi disponíveis nas áreas comuns do imóvel. Infelizmente, a receção não está aberta 24 horas. Podem permanecer no imóvel animais de estimação de pequeno porte. Além disso, está disponível um parque de estacionamento nas instalações para uma maior comodidade dos hóspedes.
Saída até: 11:00
Comodidades do estabelecimento
Piscina e comodidades de bem-estarPiscina.
Serviços de recepçãoDepósito de bagagens
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Keep looking, not worth it!
Avaliou em 18 de outubro de 2021
Absolutely furious with how mean and rude the manager was. And, his staff was clueless as to what they needed to do unless he gave them the "ok". Was 30 minutes early - which in my 30 years has NEVER been an issue, but we were told that we would have to wait until 3. No rooms were available according to manager. When we did arrive at 3, there was already a line forming to check-in. The staff was so disorganized on who to help, was the room ready ( we were told some guests hadn't checked out yet - check out is at noon, but they would rather make us wait) I asked, and in a gruff tone I was told to give them a minute. Rooms looked decent on the surface, closer looks proved to be another thing. Areas looked mildewed and there was a used K-cup in my coffee machine. Breakfast was horrible too. Only about half of the items were put out - no batter for the waffles, no fruit, 3 bagels, no pastry, greasy bacon and funky eggs was about it. We chose this place as Wyndham is usually a nice place to stay. But I refuse from this trip to stay here again. The manager has a bit to learn about hospitality.
Didn’t even get a stay
Avaliou em 17 de outubro de 2021
Don’t bother making a reservation weeks in advance, they’ll just sell your room to someone who walks in and they won’t call and let you know until you show up at 10PM to check in for your room and tell you you’re out of luck. Front desk clerk called one hotel from the many different Wyndham properties in Helena (which was appreciated) but when they were booked it was a “you’re out of luck”. No apology for selling the room that I made weeks in advance so being stranded at 10PM 6 hours from home was great. So if you want to stay here just walk in because they’ll sell you someone else’s room.
Triple Charged for a one night stay
Avaliou em 25 de setembro de 2021
Checked in, paid cash for a one night stay. Two days later was charged two nights on my debit card. GM d said she did it and it was an auth not a charge… except she was wrong it was a charge. She said it wasn’t her problem. Terrible ordeal that I am still dealing with over a week later.
Avaliou em 30 de agosto de 2021
The rooms were not cleaned one time in the 5 days I was there. there is mold growing in the shower head and shower handle. there was a pair of pants in the closet form the previous occupant. and continental breakfast was lackluster at best. There were homeless people seeping in the hall.
Staff very underwhelming
Avaliou em 10 de agosto de 2021
Rooms not available until 3.5 hrs after check-in (3PM), hair all over bathroom, window sill and window filthy. Rooms near lobby with in ear shot of service bell at front desk. Night staff does not make fresh coffee at any point and makes no effort to make a pot if checking out before breakfast.