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Great place to stay !!!
Avaliou em 24 de Outubro de 2021
The staff and service is outstanding at this hotel. Rooms are very clean and staff are very friendly. When I am in this area on business, I always stay at this hotel. The rooms are arranged nicely with microwave and coffee makers standard in each room. Rooms have recently been renovated, very nice. They also have a kitchen/seating area with yogurts, bagel wraps, hot coffee, juices.. a nice selection and kept very clean. I have tried several hotels in the area, and this is the best. It is also very close to route 80 for ease of commuting.
Great place to stay. Cean and comfy.
Avaliou em 23 de Outubro de 2021
Was a good location for my travel. Had thought I'd reserved an "accessible" room on the ground floor through a website, but when I checked in...apparently not. The staff were very helpful and comped the additional charge for "accessibility" that I needed, as I twisted my knee recently and it gives out sometimes. Better safe than sorry. The staff were all very nice and friendly. Had a defective coffee maker that leaked, but thankfully they have fresh coffee in their lobby for breakfast. I'm a camper so had some coffee "tea" bags just in case. Good working microwave and fridge. Great water pressure in the shower. The breakfast area had a good selection of foods, even a waffle iron! Would recommend a stay here. Have stayed before and will stay again if needed.
Great front desk staff
Avaliou em 15 de Outubro de 2021
Very accommodating and kind people! Coffee maker didn’t work but was brought a new one within minutes! The hotel lobby and grounds clean and kept up. Will definitely recommend and stay here again. Thank you!
Very safe hotel to stay
Avaliou em 8 de Outubro de 2021
very clean we enjoyed our stay. the breakfast is wonderful the staff are very friendly and helpful. it’s a very safe hotel in a great convenient area. The rooms are nice and clean. . The WiFi works perfectly. The location is within walking distance to great restaurants .would recommend this hotel for all to stay.
Subpar - I Won't Stay There Again!
Avaliou em 6 de Outubro de 2021
The hotel is obviously being operated by those seeking maximum profitability, and this shows up in the shortcuts being taken relative to the conditions of the hotel and service provided.
First, the lock on my door was defective...it took at least 20 tries to get the door open. I sought help from the front desk, and the attendant would come to my room to show me some "secret technique" to make the lock work, and even he took 20 or so tries to get the door open. He repeatedly promised me he'd replace the lock, but did not do so for 3 long days. Finally, after 3 days of this frustration, they changed my lock and all went smoothly afterward. I heard other guests complaining about this issue...it seems it is a problem for many of the rooms.
The room had an overbearing smell of the stuff they use on the carpets...a really strong detergent-like smell. Perhaps someone had been smoking in the room and they were trying to mask the odor?
The bath towels are both tiny and way over their "shelf life." And, most had permanent stains in them that made them unfit for use. Seriously, these towels were mostly old, threadbare and more suited for use as "car rags" than to dry one's body off. Simply put, they were disgusting. Note to owners: INVEST IN NEW TOWELS NOW!
The internet signal was very weak, meaning that I could not send or reply to emails while in my room.
Housekeeping was erratic, and while they emptied the trash and generally cleaned up the room, they never once made the beds? Perhaps this is some type of rule they follow?
The website advertises a fitness center. In reality, there is a windowless room that is empty except for an unplugged treadmill.
Finally, the elevator was often inoperable in that it would go up, but not down. I reported this to the front desk attendant, who said, "I know" yet never placed a sign warning guests.
Overall, a below-average operation at best.
I shortened my trip to New Jersey by two days just to get out of this hotel.
I'll never stay there again.