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Avaliou em 14 de Julho de 2016
Quarto bastante espaçoso, excelente preço para os padrões locais, perto da praia. Um pouco antigo, cafe da manhã dentro dos padrões americanos, não tem proteína. Tem cereal e oatmeal instantâneo que era muito gostoso, umas frutas e só.
Avaliou em 15 de Agosto de 2021
Check in lady had the personality of a rock. On a scale of 1 to 10, she was a zero. Only the night window was open upon check in she took all my information and put it in the system and without a word. Check-in is 3:00 and no earlier, no exception. Check out, 11:00 and no later, no exceptions.
I booked a room that stated it had a balcony, the balcony was just a big window, there was no outside balcony that you could sit and enjoy the view... Bummer. The room was very warm and upon entering noticed the air conditioning wasn't turned on. Room was a fairly spacious, however, it took the whole day for the room to get the cool. Housekeeping was very nice but would not stay there again.
Unsafe and disappointing!
Avaliou em 13 de Junho de 2021
When I reached the door to my suite at about 4:15 p.m., the door appeared to have been *kicked in* and the strike plate was hanging, partly unscrewed (see attached pic). I immediately reported this to the front desk clerk, who did not seem sympathetic or concerned that someone vandalized one of their room doors.
The front desk clerk stated maintenance would not return until the next day. The front desk clerk also said she was unaware that the door had been damaged. Housekeeping should have noticed...but did not report it to management?
Was it a disgruntled tenant or previous tenant? A transient trying to break in? Was there a break-in and police officers called before I arrived? The hotel did not reveal what may have happened. Choice Hotels also did not respond, despite numerous inquiries.
Oddly, I was not offered another room and did not have financial resources to move to a different hotel. I ended up placing a chair under the door during my stay but obviously did not sleep well. The next day, the strike plate appeared to be repaired but it still showed noticeable damage and was unstable (see attached pic).
I attempted to take a nap that afternoon to catch up on sleep I did not receive the previous night. Unfortunately, maintenance personnel were making excessive noise in the room next door. The front desk clerk, when I inquired, stated that maintenance was handling a plumbing issue in the bathroom next door and that she would ask them to reduce the noise. However, the noise continued for approx. 2 hours: loud drilling, hammering and what sounded like sawing.
It is certainly understandable and acceptable that routine or a special maintenance would be needed during a guest's hotel stay, even with excessive noise. However, advanced noticed (via phone, email, or a note under door) would have sufficed, especially given what I had already experienced.
I was also unable to work in the room and ended up going to a nearby Starbucks to attempt to catch up on work. Needless to say, I took my personal items with me while I was away from the room.
Additionally, one of large window panes of my "ocean view" was dirty, the nightstand drawers would not close and the outlets appeared to need repair/tightening (see attached pics).
Housekeeping cleaned the room while I was at breakfast despite the "Snooze On" hangtag on the doorknob (see attached pic). In and of itself, that is benign. However, I could immediately smell cigarette smoke in the entry hallway of the room and the bathroom.
I am an easygoing, affable hotel guest, usually need bare minimum to make my experience comfortable. I also do not usually write hotel reviews, even negative reviews. Writing this review has required me to re-live the disappointment, worry, lack of safety and respect that I experienced during my stay.
What is especially puzzling is that this room has potential to be a beautiful, in-demand suite with a large room and a clear ocean view! In other words, it takes extra effort to ruin the guest experience in this suite. If the door had been repaired immediately and none of the other issues occurred, I would not have written this review.
Unfortunately, this experience has led me to believe my safety is not a priority for Choice Hotels!
Excellent for a short term.
Avaliou em 16 de Março de 2020
This is a good basic hotel for the money. Close to just about everything in Oceanside. Staff are friendly. The rooms are big and comfortable. Typical amenities. The only down side is that during our stay here there was a crazy person a couple of room downs from ours. He kept shouting at all hours of everyday. Most nights I spent on the patio making sure he didn't mess with anyone's car in the parking lot.
It's in need
Avaliou em 3 de Setembro de 2019
I do not like to give poor reviews, but the hotel was in need of many repairs. The fan was so loud in our bathroom, It sounded like it was ready fall out with all the squealing, I showered one night in the dark, so I didn't have to listen to it.We had crumbling plaster in the bath and a few ants. The breakfast was cold cereal. Which is fine if you like it. The hall carpets were very dirty.
On the up side, the room was big and close to down town and beach. The parking lot was full over a three day weekend. and the prices were cheaper than some, but not much. I doubt there will be repairs, just apologies.