Avaliação dos hóspedes
Pontuação dos viajantes
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Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Clean, spacious and good location
Avaliou em 15 de Outubro de 2021
Stayed here for three nights, came north to see the fall colours (an hour from our home) our room was very clean and spacious (king executive) an especially long shelling unit in the bathroom stored all our toiletries. Loved that it had a bath/shower combination.
Due to Covid the restaurant had shorter hours only Thurs-Sun but you are surrounded by so many different eateries it didn’t matter.
Enjoyed the pool immensely.
Avaliou em 3 de Outubro de 2021
Average hotel - nothing to write home about
- good location with lots of restaurants nearby
- room was clean
- COVID protocols were being followed at the front desk
- hotel room window could be opened for fresh air
- older, dated hotel
- noisy air conditioning units in the room
- breakfast due to COVID protocols consisted of frozen burritos, cookies, granola bars, bottles of water
- bathroom in the room did not have night light nor ventilation fan
A cancellation mistake, delays & frustration!
Avaliou em 22 de Setembro de 2021
As part of a wedding group, we decided to go with Best Western Plus to be assured of a trouble-free & enjoyable stay. Using a third party booking company (suggested for the wedding guests) made for a complicated & lengthy check-in & check-out.
As several guests have the same surname, a careless error in cancelling a room caused for delays & uncertainty of even having a room after the wedding. We booked a month ahead, confirmed 1 wk ahead, again confirmed 1 day ahead & also the morning of check-in. On arrival to the hotel, anticipating an early check-in if possible into our 2 rooms & discovered we had only 1 room booked for 6 people! Both rooms were fully prepaid, but unknowingly 1 room had been cancelled. At 11pm after the wedding, did we receive confirmation that we would have a room to sleep in. (Hotel was fully booked, we were told!)
On arising, we received a hotel statement under the door with a full payment charge on our credit card! We had fully prepaid for 2 rooms one month prior through Weddingwire. Senseless time was wasted at the check-in & check-out trying to resolve this calamity of errors. Front desk clerk was exhibiting frustration & confusion & gave us a feeling of guilt for the mixup. “Wear your errors”
The hotel itself is an old refurbished Best Western, tired but entirely adequate for our stay. The swimming pool was huge & we enjoyed our morning swim. Breakfast was in lobby to be taken to your room for eating.( frozen breakfast sandwiches, muffins, burritos & cereals, oranges, juices & yogurt…sadly, they ran out of yogurt at 830am!)
An ok stay that could have been better. Wasted time dealing with the booking confusion.
Wedding Venue - Staff and Venue are Fantastic!
Avaliou em 17 de Setembro de 2021
We had our wedding at Best Western PLUS Mariposa Inn and we cannot say enough great things about this place. With having to postpone our wedding twice, and having to leave our originally planned venue a month before the wedding, it was a stressful time to say the least! But we now see that as a blessing in disguise, because the Best Western staff and venue were truly amazing.
We worked closely with Ruth, who was extremely organized, informative and accommodating throughout. The venue was flexible with our options, and they truly made us feel like they wanted to help us through the planning process make our special day a great one. In the end, we were able to have a beautiful outdoor ceremony in the gazebo, and a gorgeously decorated indoor ballroom dining area for our reception — just what we wanted!
All staff that worked the day (from the front desk, servers, hotel staff, bartenders, set up/take down staff) were so friendly, and so efficient throughout. Cannot forget, kudos to the chef for an amazing meal!
Highly recommend Best Western PLUS Mariposa Inn!
Old and dated
Avaliou em 28 de Agosto de 2021
This hotel is a very old property that is truly showing its age. It needs updating in a lot of areas. Breakfast was frozen sandwiches that you had to microwave and the coffee was not very good. If there is another Best Western in Orillia, i would recommend that you go there.