Apenas são permitidos animais de serviço.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Baseada em 664 avaliações
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To busy to care
We (two couples) aged 50 plus arrived a little early to check in and the reception desk informed us that our rooms weren't ready and to come back later. The lady behind the desk was cold and came across as if we were being intrusive. We arrived at a later time to receive much the same attitude. One couple booked their room on-line as a Coast member and the other phoned in their reservation. The phoned in reservation had requested side by side and bottom floor rooms for the couples under the same surname. The reservations were for rooms with kitchenettes (neither were). In fact, one room was a very small room which appeared to be an extension room for an adjoining larger room. Back to our check-in experience, upon being informed that our rooms weren't together, we mentioned that it was specifically requested, we were then told with an attitude that the hotel is fully booked and that they would cancel our reservations and provide us with a refund. How does this solve anything? Easy for the Hotel to re-rent the rooms as Phase 3 of the Covid Pandemic commences and Osoyoos is bustling with vacationers and we find a room where? Not a bright suggestion. My wife who booked the room mentions that we are Coast members, are there any perks? In a snarly remark: "your perk is that you're getting a lakefront room with a dog!" and then states "charge the dog fee" to the assistant at the desk. The Hotel room: - Bathroom floor dirty - Telephone not working - No coffee (had to go to lobby) - No kitchenette - Nice wooden stick as security on Sliding doors - Common areas, unfinished renovations and elevator tiles not secured. We have stayed at numerous Coast Hotels and have never experienced anything like this, from the initial reception to the accommodations... very poor performance on the part of this hotel.
We visited Osoyoos and stayed here for 2 nights - all in all it was great. we stayed here in summer 2019 and this year everything was so much better at the hotel compared to last year. the tap water in Osoyoos compared to Vancouver has a bad odor and is of less quality for drinking.
Good location and the bbq facilities are fantastic. Unfortunately the room was poor quality. 2 lights needed replacing, sink was blocked, bath/shower was blocked , electrical outlet was completely detached from wall. The rooms are also very poorly sound insulated and can hear everything from next rooms or outside
The hotel clean. And freshly renovated. But the noise factor of emergency door and the fact that it had absolutely no view of anything would hinder us from going back again. It would also have been nice to of had a proper coffee make her not just one that made half a cup and that didn’t work anyways.
Nice location, needs more care and updates
A few issues should be addressed - especially pool and spa....the building is a bit "run down" but will do if the price would correspond. The room with the best lake view had a loud A/C unit above it so not very convenient, really, for an average $160 room