Universal Hotel Neptuno
Mais detalhes
6
Quarto casal romântico, sacada, vista para o oceano
Máx. 2 adultos
7
Quarto família, sacada
Máx. 2 adultos e 1 criança
5
Quarto casal, sacada (Occupancy 3)
Máx. 2 adultos e 2 crianças
8
Suíte júnior, sacada, vista parcial para o mar (Occupancy 3)
Máx. 2 adultos e 2 crianças
6
Quarto casal superior, sacada, vista parcial para o mar
Máx. 2 adultos e 1 criança
7
Quarto casal, sacada, vista para o mar
Máx. 2 adultos e 1 criança
5
Quarto casal, sacada
Máx. 2 adultos e 1 criança
7
Quarto casal, sacada, vista para o mar (Occupancy 3)
Máx. 2 adultos e 2 crianças
5
Quarto casal, sacada, vista parcial para o mar
Máx. 2 adultos e 1 criança
8
Suíte júnior, sacada, vista parcial para o mar
Máx. 2 adultos e 1 criança
7
Quarto família, sacada (Occupancy 3)
Máx. 2 adultos e 2 crianças
5
Quarto casal, sacada, vista parcial para o mar (Occupancy 3)
Máx. 2 adultos e 2 crianças
1
Quarto casal de uso individual, sacada
Máx. 1 adulto
Informações do estabelecimento
Saída até: 11:00
Calle Llaut 34 Palma de Mallorca - Palma de Mallorca, Mallorca - Espanha - 7600
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
140
Muito Bom
87
Bom
32
Razoável
6
Ruim
5
Perfil dos viajantes
Negócios
5
Romântica
92
Viagem a sós
11
Família
74
Viagem com amigos
60
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Excelente
Avaliou em 6 de julho de 2014
A primeira vez que fiquei neste hotel,foi em 2001 e ainda não tinha filhos.Voltei em 2010,já com a minha fIlha e ela adorou o Hotel.Perto da Praia,Piscina do Hotel muito boa,tem uma avenida enorme para a noite andares a pé ou correr,avenida de muita animação.O Pequeno Almoço é muito,muito bom,e o Jantar nem se fala.Cozinha ao vivo,tudo excelente.Em Palma para fazer praia,descansar e boa alimentação.Só o Neptuno.
Celso014
We went at the right time of year.
Avaliou em 9 de outubro de 2022
Some of the best staff of any hotel I’ve stayed in 35 years (and I worked for an airline). Reception could not have been more friendly, helpful and accommodating. Pilar, the guest services manager, was absolutely charming. Quiet hotel in October. Good sound proofing on balcony doors (needed). Attentive staff at very good breakfast. Great pool area with loads of space overlooking the promenade and sandy beach with shallow clear water. However. Our experience of the immediate area around the hotel would, I believe, be completely different in the summer. It is a magnet for German drinkers with the “biggest beer garden in Europe” opposite the hotel. “Mega Park” Located indoors but as big as an aircraft hangar. I learnt the German expression “Ballerman” while there. Google it before you go to this area. The local government have promised to clamp down on “drinking tourism” so it would be interesting to see what it is like in July. Having said all that my 89 year old dad and I experienced no problems during the day and I saw no real misbehaviour in the evening on my own. The hotel is great but don’t go to this area in the summer if you are not a fan of Germans singing German drinking songs. Perfect for winter sun.
Peter C
This was a great experience! Thank you for the hospitality and great service!
Avaliou em 5 de setembro de 2022
This was a great holiday full of fun and lovely memories. We appreciate the hospitality, trip/adventures experience the hotel provided, great service and safe travels. We had a great day taking some spa sessions with Denis. I can recommend this hotel for family trips as well as couple holidays. Will definitely come back. Special thanks to our guest experience manager - Pilar Sanchez! Kind regards, Katya
Kate8407
Disappointed
Avaliou em 3 de julho de 2022
This is not a complaint about a bunch of mishaps or anything like that. This is a hotel review. On one out of ten I told my wife I’d give it a 2. 1 star for being on the beach and 1 star because it actually exists. Outside of that there are many complaints. The air conditioner barely works. The room is smaller than suggested. The view is awful unless you are outside on the balcony looking to your left over the other balconies. Of you go on the balcony you can see the ocean. If you have a child that needs a sleeping space and the sofa is open to a bed there is no additional sitting space other than outside the room. The dresser does not have drawers. It is just to hold the coffee supplies. There is nothing included in bathroom like most hotels in terms of little lotion or mouthwash etc. there is shampoo in the shower, but it’s like a locker room where it’s a bottle with a push down to dispense. The breakfast included is not good. The coffee is watery with little coffee flavor. I suggest using the coffee machine. Eggs are lousy at best. The pastries are quite good, so stick with them. Staff was polite, so that was good.
adamkZ3584GV
Thanks for your attention
Avaliou em 23 de julho de 2020
I would like to thank the Hotel for the courtesy I have received Three friends and I were booked to spend a week here. Unfortunately Covid struck the world The Hotel were very respectful We were kept informed and were given a full refund with no quibble I hope to visit this hotel next year all being well
Ramona C