Avaliação dos hóspedes
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Qualidade do sono
Horiblle rooms and staff.
Avaliou em 27 de Setembro de 2021
First and last time staying at this outdated overpriced hotel. Room had a funky smell when we walked in. It also didn't look near as nice as the pictures on the web site. Good job making a sad old property look inviting? when we arrived at the room we were pretty tiered from the drive as most are. We went right to sleep, The next morning i realized there was blood stains on the sheets on the bed I slept in. Hadn't noticed the night before because the stains were way down on the covers. On the lower right of the matrices pad. I took the cover to the front office and the manager was insisting that there's no way his staff could have missed it. I guess insinuating that it was from me? Which there was no way.The room was very ran down and smelly. Long story short Trashiest place I've ever stayed at Port Aransas...PS please whoever this person is trying to reply to these complaints. Please don't reply to my review. Perhaps you should remodel,update and hire a new friendly staff.
No Refund of Deposit
Avaliou em 11 de Agosto de 2021
We have stayed at the Plantation Suites before and had a good time. However, this time we stayed and again brought our two dachshunds. We had brought them before and always bring the puppy pads. After our checkout and a week later, I had not received my deposit refund of $150. I called and they told me that they were keeping my deposit because they found pee on one of their towels and they said that the room smelled bad and they couldn't rent it out for another day. So I was charged $150 for a peed on towel. I told them I would not be staying there again.
By the way, when we were there, I noticed a number of tiles in the bathroom were broken or missing and there were numerous stains on the wall. Also, a shelf under the rod to hang clothes on was torn up in several places. Also, there were numerous scratches on the walls that were not painted over or repaired.
My husband and I will find another place to stay in Port Aransas because this average hotel charged us $150 to clean some towels.
Will not stay again
Avaliou em 30 de Julho de 2021
When we arrived we were told about the $150.00 deposit, no mention of that when we booked, no big deal but would have been nice to know. We were also made aware there was no room service, in order to have supplies replenished, ie: towels, toilet paper etc you had to go to the lobby for. There was no continental breakfast, you were handed a brown paper sack with a peanut butter and jelly uncrustable, a hard granola bar and sliced apples. Again no mention of this when booked. Rooms here been updated with some paint, bathrooms left the same, no new paint and dirty. Needs updated for sure. We stayed on bottom floor, entire time we were there we were not able to park in an actual parking spot and had to park in grass . Walls are paper thin, very noisey. People upstairs and next door to us were up all night yelling, fighting etc. Our air conditioner drain was plugged which created a giant river directly in front of our door, so every time we stepped out or came in we had to walk through water, after 2 calls to the front desk it was fixed. We have stayed here many times, this was by far the worst visit. We will not stay again.
3 nights at the Plantation Suites
Avaliou em 9 de Junho de 2021
We were in room 20 on the first floor. All doors face the parking lot which is great for loading and unloading, but bad for noise. Room noise is horrible. You can hear others talking in the next room and in the morning if you are trying to sleep past 7 you hear car doors and people starting up there trucks. Breakfast was a crustable with apple slices, so the free breakfast can be deceiving. They keep it behind the front desk, so you have to ask. Location was good. Your not in the heart of the everything, but a 2 min drive and you are. There is a Dollar General next store you can walk to in case you forget anything. It is a large one, so they carry everything. The ice machines by the pool are old and scary, but they work. Says no filling up coolers though. The pool was good for the kids, but its not very big. There were 10 kids in and it was getting pretty full. It was clean though and maintained. The hotel did its job and had issues with being outdated and worn, but it did the job. The staff was nice and we had no major issues, so it worked out for us. Don't lose any towels or they will charge you extra. It was close to everything, the price was there and they had availability, so everything worked out for us. Don't know if I would stay there again though.
Fairly priced family hotel, nice hot tub and pool
Avaliou em 4 de Junho de 2021
My second trip to this hotel. I love how HOT the the hot tub is. The pool feels nice. The seating around the pool is plentiful, I love how comfortable ALL the lounge chairs are. Each room gets a couple of chairs to sit in, outside their doors. There are a few covered BBQ spots. Their website shows a continental breakfast, but they have a sack pick up, a little dissapointed since it seemed more for a child. The towels were scratchy and rough.