Baseado em 184 avaliação
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Informações do estabelecimento
Este agradável hotel, pode encontrar-se em Beach / Downtown. O Quality Inn & Suites Beach/Downtown dispõe de um total de 96 quartos de hóspedes. Aqueles que não gostam de animais podem desfrutar de sua estadia, uma vez que este imóvel não permite animais de estimação.
Saída até: 11:00
Comodidades do estabelecimento
Piscina e comodidades de bem-estarPiscina.
Serviços de recepçãoDepósito de bagagens
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 22 de outubro de 2021
One of the elevators never works. The one that does sounds like it is going to stop soon. No inspection certificate to be found. Bugs in the stairwells. Some random exit sign wired into the wall on the floor. Vending machines empty. The owner doesn’t seem to give a damn about this place.
Do NOT Stay There
Avaliou em 25 de junho de 2021
Overall this property is average at best. They seemed to always be short on staff. We had to wait over 15 minutes for a person to come to the front desk to check us in. After checking out we were surprised to find an additional charge for $150 on our credit card. I called the hotel and inquired about the charge and was told that the maid found four burn holes in the comforter and stated that we did it. First this was a non-smoking room and neither of us have ever smoked. I asked to speak to the manager but was told Andrew was not there. I inquired as to who was in charge and told “no one”. I have called an email’d several times and Andrew is never there and does to respond to my request for a call back to discuss our dispute. I have requested proof of the damage and the name of the maid. To date my requests have gone unanswered. I have referred this dispute to my attorney and credit card company. If you decide to stay there be warned you could be scammed. Based on other reviews I have read this is not the first time this has happened to a guest.
HORRIBLE MANAGEMENT, MOLD IN ROOMS, STEALS MONEY.
Avaliou em 10 de março de 2021
This hotel(quality inn) and comfort inn are both 'ran' by the same HORRRIBLE management. MOLD in rooms which I have videos of, hot tub didn't work for crap, hairs all over the bed and I was charged TWICE running my credit card at 275$! Also they offer breakfast, pool, and arcade which NOTHING WAS AVAILABLE TO USE!!!Andrew the "manager" is a very nasty man who is extremely rude to his staff and customers and lives at the hotel, who instead of addressing the problem like telling me he would, he just makes a scene and calls the cops, and steals your money! (Gave him 4days to contact me but made excuse after excuse) will NEVER book a room with either of these hotels. I also had my 5 year old son with me who has asthma and epilepsy! smh. health department will be called! I will also sue if I don't get my money back!
Avaliou em 6 de dezembro de 2020
I try to stay in Comfort Inn brand locations as I drive my truck around the country. Even though this facility is not the newest in the chain, the staff try their best to keep it repaired and clean. My TV and iron did not function properly, but the staff immediately responded by replacing both appliances. Kristy (at the front desk) was a pure delight!! She was knowledgeable about the area, took time to make me welcome, assisted when she was here AND even worked double shifts to make sure the hotel desk was covered. As a former employer- it is difficult to find committed and dedicated employees today. She deserves much praise AND a raise in pay (to keep another hotel from attracting her). She is truly an asset to your organisation! Housekeeping does a great job, too.
Avaliou em 28 de junho de 2020
We really were impressed with this hotel. Probably the cleanest bathroom that we have seen. Same clerk at registration and departure. Super informative and congenial. We are always looking for Choice hotels for mini trips and now we will add this one to our list. With COVID, the room was very clean. We did find one long black hair on bed, but sometimes that happens when housekeeping is changing the sheets. I just took a tissue and threw it away. Plenty of places close by to eat at. Some were still take out only.