Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Tudo é perfeito, serviço impecável
Avaliou em 24 de Julho de 2018
Hotel de alto padrão.
Quartos confortáveis, TV à cabo com boa variedade de canais, ducha excelente. Espaço, quarto dispõe de sofá e facilidades para café e banho.
A localização próxima a um shopping local é excelente.
O restaurante é impecável: café da manhã excepcional, boa opção também para o jantar. Durante a Copa, telão e várias TV's garantiam o clima de futebol total.
Vale muito a pena a hospedagem aqui. venha sem hesitar.
Avaliou em 11 de Dezembro de 2016
Para quem vem a Puebla a trabalho este hotel oferece comodidade e conforto num ambiente extremamente agradável. Com instalações novas, os quartos oferecem camas pra deitar rezando e uma ducha maravilhosa. Vale a pena reservar um tempinho para visitar o Sky Bar com vistas impressionantes da cidade.
Avaliou em 3 de Outubro de 2021
The breakfast can be improved considering the covid times , it was quiet difficult to order what I wanted because the waiter and the coock don't speak correctly english , in addition the content of the pan was not indicated in front of . big efforts and improvement must be done in this way
Great Vacation at the Grand Fiesta American Puebla Angelopolis
Avaliou em 1 de Outubro de 2021
We stayed a GFAPA for four days at the end of September 2021. This was our first trip to Puebla. The hotel is beautiful and the location is close to restaurants, cafes and shopping mall. The level of customer service we received at the hotel was outstanding. Everyone from the gals at the check-in desk, housekeeping, room service and concierge were friendly, kind and very accommodating. In particular the concierge, Mara Gorostieta provided a level of customer service that we have never seen. She deserves 10 stars and hope GFAPA recognizes her outstanding customer services skills. She was professional, knowledge, approachable, kind, friendly and always had our safety in mind. She provided her personal cell number in case we needed anything during our stay. My husband has mobility issues and she made sure he was well taken care of. On our last day there she arranged for us to extend our stay by several hours as our flight back to California was late in the evening. We highly recommend staying at the GFAPA. Everything about the hotel was perfect and we can't wait to visit Puebla again. The safety precautions the hotel takes to keep everyone safe during COVID is commendable.
Not a real five star
Avaliou em 9 de Agosto de 2021
The aircondition in the room is so noisy that you have tu switch it off or there is no chance to sleep. The next point is that due to COVID you have to reserve a slot in the pool area (good measure to prevent to much people), but the interesting point is that even when they know perfectly when you will show up there is no towelservice, the pool area is a real mess with glasses of drinks all over the place, towel on the floor etc.
Unaccaptable! This is far away from 5 Star Standard