Baseado em 290 avaliação
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Informações do estabelecimento
O hotel é um sofisticado resort localizado no lindo Puerto Veracruz, no distrito sulista de Boca del Rio. Goza de uma localização diante da praia, a partir de onde os hóspedes podem desfrutar de grandes vistas para o mar. Nos arredores, os hóspedes poderão encontrar uma variedade de restaurantes, bares, lojas, zonas de entretenimento e uma ofuscante vida noturna. O hotel apresenta excelentes instalações, incluindo um luxuoso spa e fornece um caloroso serviço, de forma a garantir uma excelente estada.
Saída até: 11:00
Comodidades do estabelecimento
Comida / BebidaRestaurante
Piscina e comodidades de bem-estarPiscinaPiscina Exterior.
LojasSalão de Beleza
Serviços de recepçãoDepósito de bagagens
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 9 de abril de 2021
Gostei muito do hotel e os funcionários muitos prestativo,e atenciosos em especial aos funcionários : Ângel, Kary ,y Abraham de atividades físicas e um bom serviço prestado pelo garçon Rafael ,ambos estão de parabéns I really liked the hotel and the staff were very helpful, and especially attentive to the staff: Ângel, Kary, and Abraham of physical activities and a good service provided by the waiter Rafael, both are to be congratulated
Come relax and get fit at our diamond resort
Avaliou em 25 de outubro de 2021
My wife has a ball doing this every day she has made so many great friends and feels great in the process. Gerry is filled with energy and I’m pretty sure he volunteers to do this he seems to have so much fun doing it. So come get fit make a Lotta new friends and have a blast in the water. When you’ve done enough of a work out there’s always plenty of great staff to serve you whatever drinks you need to replenish yourself
Not Ideal for an All Inclusive Vacation!
Avaliou em 28 de julho de 2021
Though our room was appropriate for a family of five, the service and amenities advertised were not. For example, at the time of booking, the site reflected the two-bedroom/three bathroom superior suite to include a washer and dryer. This was confirmed two separate times via phone prior to booking. This was not the case. Of all the years staying at all inclusive resorts, we have never experienced a facility to run out of food or not have a place to eat due to closures. At least this is what we were told as we stood on line for about an hour trying to feed our kids. As we ate one evening an intoxicated resident urinated feet from us at another table. Not an environment i'd want to dine in. This individual should have been escorted either to their room or to a designated area away from the general population. Instead, he was allowed to stay and even move about the area. I understand the pandemic plays a role in the downsized workforce but booking should be capped if unable to provide services and a clean safe environment. I appreciate the managers such as Ceasar who were professional and found a way to cater to our needs but we will never chance staying here again.
Wonderful resort and service!
Avaliou em 18 de junho de 2021
It has been a fantastic vacation at this resort. The service and location are the best. Monse has been so kind and helpful. We will definitely stay at a villa del palmar again! 8 locations in Mexico to visit :)
Avaliou em 25 de maio de 2021
I had a phenomenal time!!! The staff was great! Kimberly gave me great service with my membership. Alex and his team (Gina, Ana & Monse Duenas) went out of their way to make sure everything went well and helped resolved any changes. Thank you Alex for taking care of us!!!. Martina kept our room spotless! Gemma took care of our Covid-19 appointment!!!. The ladies at the spa were spectacular!!! All the staff was great!!!. I will definitely come back!