Informações do estabelecimento
Saída até: 11:00
500 Basingstoke Rd, Reading RG2 0SL, UK - Reading, Berkshire - Reino Unido - 20
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 30 de junho de 2014
O hotel é bem localizado, as suas dependências em geral são bem conservadas. O staff é muito atencioso e os quartos são bem limpos, o que inclui toalhas e lençóis. O café da manhã é bem variado e custa um preço justo.
Avaliou em 12 de fevereiro de 2014
Hotel excelente. Impecável. Quartos limpos, toalhas e lençóis cheirosos. Recepcionistas educados e atenciosos. Café da manhã muito bom. Dependências do local em ótimas condições e também limpos. Localização muito boa, principalmente para quem vai para Reading Festival.
Excellent customer service
Avaliou em 26 de setembro de 2022
Hotel was lovely, clean and welcoming. Customer service was excellent. We booked a family room for a trip to Legoland. Room was clean, tidy and comfortable. Bathroom was compact. I have joint problems with my knees so was unable to use the shower as it was over a bath with a fairly high side. The bed was also very hard which did not bode well with my joints. With hindsight I should have contacted the hotel before our visit to ask them about facilities to meet my needs and I am sure they would have helped. I would recommend this hotel.
Not a bad stay but couple of improvements needed
Avaliou em 17 de setembro de 2022
Room was nice and clean, big tv, comfortable bed. Reception staff were friendly and helpful. Free parking and Internet. Reception area looked nice and the cost of the room was reasonable. There were a couple of issues 1. Bathroom so small it was difficult to navigate with getting the door open and actually being able to get fully into the room but it was clean and tidy. The other issue was the dining in the evening. We got there at 6 as were warned it got busy from 7 and there were 2 other tables sat so we thought great perfect time to come. But the waiting staff didn't seem to communicate with each other so we waited a long time to order then long wait for food then even longer wait for plates to be cleared etc it continued with deserts. The food was nice if expensive but that's to be expected in a hotel. It was the service that let it down, no checking half way through if meal was OK, no drinks refills. It needed someone in charge to oversee it and it would be so much better. So overall lovely room, nice food but not perfect.
Great Sales Meeting for two days!
Avaliou em 9 de setembro de 2022
I have just returned from our sales meeting & I cannot fault the hotel Parking is easy & plentiful - great location The staff were welcoming & helpful, especially the breakfast team, who helped me with my heartburn & got me some ginger tea Food was delicious Thank you