Hotel Mercure Burton upon Trent Newton Park
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R$ 518
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Fique mais perto de ganhar 1 diária grátis com esta reserva!
Saber maisInformações do estabelecimento
Saída até: 11:00
Newton Solney DE15 0SS DERBYSHIRE UNITED KINGDOM - Repton, Derbyshire - Reino Unido - 150
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
166
Muito Bom
162
Bom
154
Razoável
71
Ruim
69
Perfil dos viajantes
Negócios
123
Romântica
204
Viagem a sós
16
Família
114
Viagem com amigos
82
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
Excelente
Avaliou em 28 de agosto de 2014
Bom custo beneficio. Ótimo café da manhã, quartos grandes, espaçosos, com uma bela vista. O local é bem calmo e reservado, longe da área comercial, uma delicia para um boa noite de sono e conforto. Wifi free, bom atendimento, limpo.
Luísa B
Homeless shelter
Avaliou em 7 de outubro de 2022
Stayed with family in what should have been a superior room. There where crumbs on carpet, stained sheets, dirty wc and overall a depressing room. We eventually left 15 minutes after arriving. Wouldn’t let my dog sleep in that hole. Staff where also numb.
Warren H
Not great
Avaliou em 7 de maio de 2022
Absolutely appalling, hotel does not answer the phone or questions of customers. Have called atleast 10 times to get through to someone but no one at the front desk!! Tried the reservation line and there also clueless!
Isaach96x
Return to travel and hospitality
Avaliou em 15 de dezembro de 2021
The team eased me back into travel life coming out of pandemic. Comfortable room, tasty food and cosy bar experience with kind and thoughtful service and help by José and team made me very happy with my stay. I hope to be back soon.
704blaise
Bah humbug! Christmas is cancelled!
Avaliou em 24 de novembro de 2021
Never got the chance to stay here - our booking over Christmas to visit family was cancelled with around a month until the big day. The explanation was: As I’m sure you’ll understand (how patronising) the impact of the Covid-19 pandemic on the hospitality industry has been significant and the hotel is having to prioritise long-term bookings to support their recovery. Well I am sure I understand that Mercure does not value our custom and has found a better offer. Supporting recovery is understandable but am I inclined to book with Mercure again or recommend them given their unreliability? Absolutely not. Shocking behaviour. Now we are saddled with finding another place when lots of places are booked out and we will have to pay through the nose. Mercure - you call yourself a professional chain? This would never happen with Hilton. If you are considering staying here, don’t. Take your custom elsewhere, otherwise you run the risk of being let down. Thanks Mercure for causing a great deal of stress ahead of the festive season, when instead we should be looking forward to celebrating with loved ones. It's not like we've waited two years for this or anything given travel restrictions (oh wait...yes it has been two years).
FFandFF