Baseado em 413 avaliação
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Informações do estabelecimento
Este agradável hotel está situado em Romford. O imóvel consiste em 53 quartos. Para conveniência dos hóspedes estão disponíveis ligações à internet por cabo e sem fios nas áreas comuns. O Harefield Manor dispõe de áreas comuns acessíveis a cadeiras de rodas. Não são permitidos animais de estimação no Harefield Manor. O Harefield Manor dispõe de estacionamento para conveniência dos hóspedes.
Saída até: 11:00
Comodidades do estabelecimento
Serviços de recepçãoDepósito de bagagens
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Terrible way to treat loyal customers
Avaliou em 6 de outubro de 2021
My parents have stayed with Harefield manor twice a year for eight years now. They have always thought it was a lovely hotel with polite staff. Until this year. They were given a tiny room overlooking the busy main road, the breakfast had deteriorated significantly and when going to pay they were charged double. When they protested that they had only booked one room for the week, the manager refused to believe them, essentially calling them liars, and charged them for an extra night to 'cover costs'. Needless to say aside from their disappointment after so many years of good stays, they will not risk returning.
Great stay, great room, great breakfast
Avaliou em 24 de setembro de 2021
I enjoyed my stay at this hotel. Staff gave a friendly welcome and were helpful throughout my stay. The parking was safe and free. The hotel had a traditional feel to it and was clean and well presented. My room was spacious and modern and the bed was good too. Modern stylish bathroom. Breakfast was included in the price ( great value compared to Travelodge /Premier Inn) and the food was high quality - freshly cooked sausages as nice as I’ve had and thick cut bacon- lots of choice. A pleasant and spacious breakfast room. I will stay here again.
Avaliou em 13 de setembro de 2021
Absolutely appalling experience with this hotel booked after a long journey needed some rest charged us £250 pounds for a double room giving the circumstances we didn’t mind due to the tiredness. Upon checking in the room seemed average the trouble started through the night as we could not sleep due to noise from other rooms seemed liked some one was throwing a party 3/4 am it finally stopped woke the next morning covered in bug bites next morning approached the reception to confront he told me there was no active manager and nothing he could do and gave me a landline number to call, spoke to the supposed company over everything they basically told me there’s nothing that can be done and hung up. I’d advise any one to stay clear from this hotel utterly terrible experience there staffs helpfulness is as good as there cleanliness of there hotel room !
Harefield Manor Hotel Romford
Avaliou em 11 de setembro de 2021
This is a great place to stay very clean great service and amazing staff extremely helpful. Breakfast is included and a full English unlimited was top notch. Romford town centre is walking distance away and has a weekly market with great food stalls. The town centre is wheel chair accessible and very clean
Avaliou em 4 de setembro de 2021
We booked for one night as our bathroom, at home, was being refurbished. Disappointingly, it was difficult to run the bath or operate the shower in this ‘junior suite’. At 12:15 am we were awoken by the sound of rain. Upon further investigation we discovered that it wasn’t raining outside, instead water was leaking through the ceiling via the electric lights. We put bins and towels down to protect the room, dressed and went down to tell someone. We told him what the problem was, what we had done to catch the water and asked him to get the manager to call us in the morning. We then left and went home. No call the next day, no answer to any emails, no apology, no thanks for trying to help and no refund.