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two night stay in rosemead
Avaliou em 22 de Agosto de 2021
WE checked in this hotel over the weekend to be near whittier narrows tennis center, the hotel was nicely located, near the freeway but not noisy, special mention to Irene who gladly helped us with restaurant choices and was forever friendly everytime we would enter or leave the building, the tv selection was ample and rooms are clean and comfrotable
Avaliou em 14 de Maio de 2021
The hotel is very clean.
The rooms are very clean too.
Other than some guests not wearing mask around the facility when there are signs saying mask required, my stay feel pretty safe during the pandemic.
Only thing was that the room had an aged smell. When I turned on the air conditioner, the air coming in didn't feel like fresh air, but like cigarette smoke. Maybe need to change the filters.
Great hotel, great location, great staff! The Trifecta
Avaliou em 12 de Novembro de 2020
Great hotel, location, and staff. The hotel itself is fresh, clean, and you can tell they pay a lot of attention to safety. Sanitizer everywhere, surfaces looked freshly cleaned. The location is great-- right off the 60 freeway, easy to access and minutes away from several cities like Montebello, Monterey Park, Rosemead, San Gabriel, to name a few. The highlight was definitely the staff. Pauly (or Pauleen maybe) and Amber were both at the front desk and delivered a textbook example of how a front desk should operate. I was welcomed with a friendly greeting as soon as I walked in, the check-in process was quick and easy, and I genuinely felt "welcomed" there. Smiles a plenty! Highly recommend this property anytime you're going to be in the neighborhood!
Avaliou em 18 de Outubro de 2020
I just moved to California from NYC as a Marriott Supervisor. The front desk did not know this information and profiled me. I've been working for the Marriott for 5 years and never had this treatment checking into any hotel. Irene *front desk agent* went ahead by first stating, My friend was not allow to place his card on file for payment because the reservation was not under his name. Never in my years of working for Marriott had I ever heard of this. She claimed it was her properties rules and would not let me check in with my friend. She said if I paid with cash for the stay the deposit would be $200 but with card its $50. I made a call the the Marriott desk to explain the type of treatment I was receiving as a Marriott Employee. I walked back into the hotel with the Marriott associate on the line and ''all of a sudden'' they were able to take the card. She then puts a extra $200 hold on my friend's card for incidentals when I was clearly informed that the hold was only given if cash was used. I am here for 3 days and feel angry and disappointed. I expected better. She also wrote on the keycard *non smoking* to specify that this is a smoke free hotel. Once again. We as a Marriott cooperation were taught to never write that on keypads. I am a black man. I have a lot of tattoos. I have dreadlocks but NEVER should I be profiled the way I just was. Unacceptable and I will not be returning after this stay.
Still good, but not as great anymore.
Avaliou em 13 de Janeiro de 2020
I'll put the review I'd written before for this hotel below - I'm re-reviewing it because I SPECIFICALLY called out the value in staying here. Now that there is a parking fee added, the value no longer exists, especially when compared to the Doubletree around the corner. The McDonalds across the street, the DoubleTree, and the large parking lot at the mall all have free parking. I don't understand why the Fairfield thinks they should charge for it.
Even the Sheraton in San Gabriel will often end up being more cost effective when parking is taken into consideration. I still stay in the area all the time, but will be much more picky when selecting hotels now.
Prior review below, written December 2018:
We have stayed here more times than I can count. It’s perfect for our needs - clean, quiet, the free breakfast downstairs is awesome, and the pool/hot tube a nice perk. The gym is decent as well, nothing special, but very usable.
Good value for $$, we will continue to stay here!!