Baseado em 281 avaliação
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Informações do estabelecimento
O simpático hotel goza de uma localização central próximo de tudo o que Siracusa tem para lhe oferecer. O centro da cidade fica apenas a cerca de 8 km. Existem diversos estabelecimentos comerciais a cerca de 5 km. O hotel climatizado dispõe de 8 andares com um total de 277 quartos. À sua espera, um hall de entrada com recepção disponível 24 h por dia, elevador e cofre. O hotel urbano conta ainda com um bar, a sala de refeições Niagara e uma área de estar. Aqui terá ao seu dispor um menu completo para pequenos-almoços, almoços e jantares. Os hóspedes poderão adicionalmente usufruir dos serviços...Mais detalhes
Saída até: 11:00
Comodidades do estabelecimento
Comida / BebidaRestaurante
Piscina e comodidades de bem-estarPiscina
Comodidades / Instalações para negóciosSalas de Reuniões
Serviços de recepçãoDepósito de bagagens
Avaliação dos hóspedes
Pontuação dos viajantes
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Viagem a sós
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Qualidade do sono
Needs major over hauling.
Avaliou em 20 de julho de 2021
Entered first room, totally full of smelly cig smoke, moved to second room, sink leaked all over floor through wood encasement. Finally third room, Rooms very average. Bathroom tiny. Seemly clean. Got a discount on first night, should have been free. Food in the restaurant eatable, fill the void food. No fridge in room, said they ran out. Staff very nice however. Dirty dishes left in hallway, 2nd floor for 48 hours. Heard they plan to change to Ramada, hope major redoing.
Avaliou em 24 de maio de 2021
Bed was comfortable. Bathroom was sort of a joke, unless you wanted to shower, brush your teeth & use the toilet all at the same time. Not a box of tissues, and heads up there is not a coffee stirrer for your coffee or tea. The laminated channel directory had a questionable black glob on it <— Covid!! I stopped by the desk around 2:30 to request a few more towels, as we decided to stay an extra night. I called down around 6:30 to ask for the towels again. Our key stopped working (as a result of staying the extra night). I had to stop by the desk to have my key reactivated... the gal behind the counter had 3 people in line, as she was on the phone trying to solve some room reservation mishap. I think I waited about 20 minutes. I believe she was the only one behind the counter. ON A SATURDAY?!? SO much garbage that people just leave in the parking lot. And while I understand it is not ALL on the hotel, but it didn’t make for a pretty site both days. I’m hopeful for next year’s stay.
Avaliou em 9 de janeiro de 2020
I drove 200 miles from NJ to stay at this hotel. Much to my disappointment when I checked out, I found out that I had been bitten by bed bugs. The staff and hotel's response was unacceptable and deplorable. STAY AWAY FROM HERE!!!!
Avaliou em 8 de janeiro de 2020
Stopped to charge our electric car and hadn't had breakfast so went in and they serve all and not just guests. Greeted very well, sat next to fireplace on a cold and snowy morning. Service was excellent on this day, Jan. 8, 2020. Nice menu choices. Hot coffee and coffee go was offered. Food was excellent and plentiful. Again, we did not stay there overnight , only a breakfast stop
Avaliou em 7 de dezembro de 2019
We are priority club members and have stayed in many holiday inns over the years. This one was underwhelming. We were traveling with a sports team, lots of kids and parents. We had our 2 children in the room with us. Beds advertised as queens were really fulls. Only 3 towels. No extra blankets. I was surprised at the size and odd layout of the bathroom in a hotel that was supposedly just renovated. The worst part was the pool. We were so excited to have an indoor pool in NY in December. The pool was laughably small to support both the holiday inn and the adjoining staybridge. Our group met at the pool at 6 PM on a Saturday evening. At max, there were 25 swimmers, mostly young children, in the pool. The parents, clearly not swimmers, stayed on deck watching. At no point was anyone rowdy or displaying a lack of control. We were shocked to be kicked out of the pool within 30 minutes because it was “over capacity” (NOT what was written on the posted sign - which said 34 “bathers”). An extremely rude staff person raised her voice at us before telling our young children (7 and 8 year olds) to get out of the pool. I have truly never had an experience at a holiday inn like this before. My family travels often and our sports team travels often. We will not stay at this hotel again when we come back through Syracuse.