Extended Stay America Suites San Jose Downtown

Perto do aeroporto em San José, Extended Stay America Suites San Jose Downtown fica a apenas 15 minutos de carro de California's Great America e de Levi's Stadium. Este hotel fica a 5,4 km de SAP Center at San Jose e a 5,9 km de San Jose Convention Center.Sinta-se em casa em um de nossos 152 quarto...

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OpenWeather

7

Estúdio, 1 cama King, para não fumantes

1 cama King

28 metros quadrados

Internet: Wi-Fi grátis

Entretenimento: TV de tela...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

6

Estúdio, 1 cama Queen, para não fumantes

1 cama Queen

28 metros quadrados

Internet: Wi-Fi grátis

Entretenimento: TV de tel...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

7

Estúdio, 2 camas Queen, para não fumantes

2 camas Queen

28 metros quadrados

Internet: Wi-Fi grátis

Entretenimento: TV de te...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

5

Estúdio, 1 cama Queen, Acessível, para não fumantes

1 cama Queen

Internet: Wi-Fi grátis

Entretenimento: TV de tela plana 32 polegadas com canais...

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Política de Cancelamento

Comodidades do quarto:

Máx 2 adultos

Máx 1 criança

Reserva imediata

8

Estúdio luxo, 1 cama King com sofá-cama, para não fumantes

1 cama King e 1 sofá-cama casal

28 metros quadrados

Internet: Wi-Fi grátis

Entretenim...

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Política de Cancelamento

Comodidades do quarto:

Máx 4 adultos

Máx 3 crianças

Reserva imediata

Informações do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Perto do aeroporto em San José, Extended Stay America Suites San Jose Downtown fica a apenas 15 minutos de carro de California's Great America e de Levi's Stadium. Este hotel fica a 5,4 km de SAP Center at San Jose e a 5,9 km de San Jose Convention Center.Sinta-se em casa em um de nossos 152 quartos com ar-condicionado que apresentam cozinhas com geladeiras e cooktops. As TVs de tela plana 32 polegadas com programas a cabo garantem sua diversão e o Wi-Fi de cortesia mantém você conectado. As comodidades incluem telefones, além de escrivaninhas e micro-ondas.Café da manhã para viagem grátis é ...

1560 N 1st St - San Jose, California - Estados Unidos - 95112

Comodidades do estabelecimento

Entrada a partir de: 15:00

Saída até: 11:00

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    263

  • Muito Bom

    51

  • Bom

    36

  • Razoável

    33

  • Ruim

    53

Perfil dos viajantes
  • Negócios

    275

  • Romântica

    32

  • Viagem a sós

    30

  • Família

    68

  • Viagem com amigos

    16

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

ótimo atendimento ao cliente

Avaliou em 15 de março de 2019

O sr Ravinesh Singh foi especialmente atencioso em minha estadia. Quarto confortável e muito silencioso para uma boa noite de sono. As instalações são adequadas também. Considero a relação custo-benefício muito boa! Já é a terceira vez que me hospedo, e vou me hospedar novamente.

lucas_morganti

Misleading Images on Website and Incompetent Staff Scammed Me out of a Room and Hundreds of Dollars

Avaliou em 14 de agosto de 2022

I went to stay here for the entire summer while I was working in the Bay Area. I made a reservation months in advance so I could get a better rate. I chose this location SPECIFICALLY because the rooms looked better on the website and had clear pictures of a desk workstation that I could use for working from my room. I even called the front desk ahead of time to confirm this. Pulled into the parking lot and the security gate was broken and permanently open. Seemed sketchy. When I got to the room, there was no desk or dedicated space for working. I went down to the front desk and asked the lady if there were rooms with desks, to which she responded that there weren't. So I was left to frantically search for another place to stay. After finding another ESA location nearby that claimed they had desks, I made a reservation with the new location. I had to pay hundreds of dollars more for my twelve-week stay because I did not make the reservation in advance. We returned back to this location to cancel my reservation and check out. We had to wait 15 minutes at the front desk for an attendant to come back and help us. This man had BLOOD ON HIS SHIRT and FACE TATTOOS. When we were surprised that he was the front desk attendant, he said, "What? You don't think I work here?" No, we don't think that this face-tattooed, shirt-bloodied man works here. Anyways, we tried to check out but the man said that his system wasn't letting him check us out. We told him that we could not stay here and returned our keys to indicate that we were not staying in the room. Since it was after 6:00 pm, we could not cancel our reservation. Since it was a Saturday, I couldn't make a refund request until the next BUSINESS DAY. I called support on the next business day and asked for a refund, and they informed me that I hadn't even been checked out of my room. Ugh. I checked out over the phone and told them about my situation. They said they could refund me for the days I wasn't staying but I'd have to talk to the hotel manager directly about the days I "did stay." I called the manager and he kept telling me that I must have stayed in the room because it shows on his system as me checking in on Saturday and checking out on Monday. Even after I told him about my situation he said that some of the rooms do have desks and that the front desk person must have misunderstood my question. How is that be my problem? I continued to explain to him that I never actually stayed in the room and tried to check out with the front desk but they said the system wouldn't let them. He told me he'd conduct an investigation and get back to me in a few days. I called back a few days later to ask for an update. He said that he asked his staff and they remember me checking in on Saturday. He said the best he could do was give me 20% of what I paid for the two nights as ESA credit. Offended, I wanted to check that he talked to the man, not the woman. I asked again what the front desk person said and the manager said, "she told me-" but I stopped and said, "No, you're mistaken. The person we tried to check out with was a MAN," and I described the guy who tried to check us out. Seemingly defeated, the manager said he'd give me a refund. After saying this, he begged like a child for me to leave a good review on TripAdvisor. No, I don't think I will. I lost hundreds of dollars and was put through an extremely stressful check-in experience and had to stay at another location. Total incompetence.

dhernan881

Not Recommended Because....

Avaliou em 31 de maio de 2022

I booked this property based on some review here on Tripadvisor. Those reviews were obviously misleading and I question their authenticity. This is an older property. I was disappointed when I arrived and while at the check-in. I questioned the "lobby" and there is no lobby. Two men behind a plexiglass plate. You could smell the odors of an unkept hotel and faulty carpet. Then when I entered the room, well let me put it this way, the ceiling was a "cottage cheese/popcorn" ceiling. It was old. The shower was the worst -- no pressure and old shower heads. The pillows did not provide enough head comfort. I almost went out and bought my own. The hotel is primarily for long stay clientele. I did not feel all that safe due to some of the people staying at the hotel. I took my nieces and they had to change rooms. Their room had crumbs on the bed, the carpet smelled, and there was a strong mildew odor coming from the bathroom. I didn't have breakfast or coffee, I was too afraid of the sanitariness to take the risk. The redeeming factor? They were kind and helpful. I know the sketchy guests make it impossible for them. I won't stay here again unless they rebuild the property and the neighborhood is gentrified. ALSO -- there is no safe in the room. I carried all my valuables with me.

Quaniz7

Mr.

Avaliou em 18 de abril de 2022

This place starting from the manager Mr Rohit, and all the staff, like Ms Jennifer and the rest of the staff had been so kind, helpful and understanding of their clients' needs which made our whole stay very plesant, relaxing, and tranquil..I will highly recommend this place to everyone that wanted to exprience a five star service..Thank you so much Mr. Rohit, Jennifer and the rest of the staff for making our stay memorable...I hope to see you guys soon, next time i come around. keep safe everyone.🙂🙂🙂

armandvhilv

impossible to communicste

Avaliou em 14 de agosto de 2021

I thought I made a reservation but didn't get an email verification. So, I tried to the reservation and found no way to communicate with Tripadvisors about the reservation. I called the hotel directly and they couldn't help me. There doesn't seem to be any way to straighten this out.

31avial