Baseado em 47 avaliação
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Informações do estabelecimento
Uma estadia Numero Uno Beach House coloca-o no coração de San Juan, a 9 minuto(s) de carro de Praia Condado e a 12 minuto(s) de Coliseu Jose Miguel Agrelot. Esta residencial de praia está a 6,4 km (4 mi) de Centro de Convenções de Puerto Rico e a 6,7 km (4,1 mi) de Estádio Hiram Bithorn. Contemple fantásticas vistas a partir da açoteia e do jardim ou tire partido das várias comodidades e serviços ao seu dispor, incluindo Wi-Fi grátis. As facilidades adicionais incluem serviços de concierge, serviços para casamentos e utilização de uma sala de fitness nas imediações com desconto. As principais ...Mais detalhes
Saída até: 11:00
Comodidades do estabelecimento
Comida / BebidaRestaurante
Serviços de recepçãoDepósito de bagagensConcierge
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Avaliou em 28 de setembro de 2021
Amazing place , wonderful staff especially Lori who was very nice and attentive every time we went there. Drinks are descent and food as well. Prices are 30$ minimum for 3 hours , so choose your time carefully if you’re planning on watching the sunset. Highly recommended.
Bad service!!! Very rude manager and policies!!!
Avaliou em 22 de setembro de 2021
The beach, facilities and ambiance are beautiful however that is all ruined by an inane policy. We went on a Monday and arrived at 11am. We were advised to use the facilities there was a $30 per person minimum. All was perfect until the server decided to close our bill and told us that we had to leave because there’s a rule that if you’re not an overnight guest you can only stay for 3 hours. As they hadn’t explained this upon arrival and we had already spent well over $120, we were a bit confused given the place was fairly empty (about 15 open tables out of about 20, all in open air and reduced in total due to the pandemic). I tried to speak with the manager to ask for an explanation as to why on a weekday when they are clearly not busy they preferred to lose money and have people disappointed instead of managing each situation according to what’s going on at the moment. Ultimately we left as the manager said we could stay but they would charge a minimum of $30 per person even if we did not consume that much. We decided to leave very disappointed because of the bad management and silly policy. Never will go back again!!!
Hospitality Isn’t Their Thing
Avaliou em 26 de agosto de 2021
We were welcomed by a Hostess/Manager that from the start showed us that she does not care. I shared my bad experience with local friends that used to be regular customers and they all said the same thing: “Número Uno is not the place that used to be. The concept of hospitality created by the new owners is bizarre, the staff is rude and they just don’t care”.
Such an awful service. Actually, NO SERVICE AND A LOT OF ATTITUDE
Avaliou em 25 de agosto de 2021
Since the ownership changed, the service of this place have gone down the drain. The new russian owners have no idea of what good service means. The waiters have an attitude as well and when I explained I did not understand why, with the restaurant empty (see picture attached), I had to sit for a drink only if we would spend a minimum of 30 dollars each person, that same waitress interrupt me to say I DONT CARE. At that point we all left and we will never come back again.
Avaliou em 8 de julho de 2021
Never going back again. I used to go frequently to their beach restaurant. The service was never great, but the location right on the beach is priceless. Went on Monday and had the worst experience. When we got there most of the tables were empty. We requested one of the empty tables but was told it was reserved. We we’re there for 3 hours and the “reserved table” was never occupied. To make things worse, we requested some bean bags and were told none were available only to see the owner bring out some to another table a few minutes after our request. The cherry on top was that the table service was horrendous. We constantly had to go to the bar and place our order since the waiter was nonexistent.