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Este encantador hotel está localizado em Santa Ana. As 176 acolhedoras unidades de alojamento tornam-se um local perfeito para relaxar no final do dia. Aqueles que não gostam de animais podem desfrutar de sua estadia, uma vez que este imóvel não permite animais de estimação.
Mais sobre o hotelEste encantador hotel está localizado em Santa Ana. As 176 acolhedoras unidades de alojamento tornam-se um local perfeito para relaxar no final do dia. Aqueles que não gostam de animais podem desfrutar de sua estadia, uma vez que este imóvel não permite animais de estimação.
Valores referentes as taxas administrativas estão incluídas no momento da finalização da compra, no site do Hurb.Impostos locais, taxas de serviços e resort fees podem não estar inclusas e devem ser pagas diretamente ao hotel.
Viajante, aqui o cancelamento é GRATUITO!*
Isso mesmo: se acontecer algum imprevisto, você tem a facilidade de cancelar até duas semanas após a sua compra, sem qualquer multa ou cobrança extra.
*O cancelamento grátis é válido até 14 dias após a compra (com exceção do dia do check-in ou check-in em semanas de feriados). Após este prazo, será aplicada uma multa de 20%.
*Para semanas de feriados será cobrada multa de 50%.
*No dia do check-in ou posterior ao mesmo será cobrada multa de 100%.
*Se você optar pelos créditos para utilizar em futuras viagens, poderá efetuar o cancelamento gratuito (com exceção do dia do check-in e semanas de feriados) até a véspera do check-in - sem qualquer cobrança de multa.
Avaliação TripAdvisor
Baseada em 492 avaliações
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Cancelamento grátis
Room was good.
The room was good, clean, and everything worked. The parking was free but limited to one car only: they gave me a parking pass. The staff accommodated my late checkout request. Elevator was a bit slow.
Need to seriously improve
I travel frequently for work and would usually book hotel chain that I’m familiar with. Holiday Inn being one of them. However I will definitely not want to stay here again. There are plenty of improvement required and here’s the list: 1) Being an internal Hotel chain, they don’t have an adapter to loan out. 2) The elevator is creaky and with dim lighting, kind of like those you see in ghost movie, talking about away from home and staying alone. 3) Tried to use the stairs to avoid the elevator, it was worst because the whole stairwell is dim and smells like pee. 4) The sink smells like sewage when you turn on the tap, reminds me again of another horror movie where there’s a dead body in the water storage tank. 5) The toilet seat has chip on it that looks like dirt stuck on it until closer inspection. 6) Discolored and shrunken towel that looks like it’s seen better days are included as clean towels. Did not dare unroll it, Incase something unsavory fell out. Lastly, they have a single seat sofa, placed near the window under a standing lamp, in very dark color, not a specific complain but after the elevator, stairwell and sewage smelling sink, this chair gives me the creeps. And also, I tried to write to management from the IHG website but it does not allow a simple entry, hence this review in a public domain.
A typical Holiday Inn with exceptions.
The room was clean, the bed was comfortable and the bar area was small with limited seating. One of the things that annoyed me the most was the breakfast menu. If you like eggs, eggs and more eggs, the menu is for you. Since I paid for breakfast in my room rate, basically egg was all that was available. No Pancakes, No French Toast, No Fruit, No cereal, No yogurts. Just eggs, bacon, sausage and ham, along with toast. The wait staff was friendly. The price wasn't that bad either if you had to pay cash. The hotel is located right off the main highway and you hear vehicle noise all the time if you are in front of the hotel. The pool was smack in the front of the hotel with limited umbrellas, so that was a bust. But I needed some more points, so I chose this hotel. I was tempted to stay here many nights in the summer of 2018, but because I was annoyed with the IHG program taking 50K in points because of their mistake, I avoided the chain for over 40 nights of being away in 2018 and 2019. Anyhow, my point balance was getting low so I stayed here for 7 nights.
Superb customer service, average lodging, I would return
The customer service at this property is great. Very friendly desk associates who remembered our names. The location was convenient to the things we wanted to do. The hotel itself was fine. Nothing really stood out too much. It was clean enough, big enough and comfortable enough. Nothing really "wowed" us. The one thing I didn't like is that the AC/Heater is not thermostat controlled. That leads to one having to tinker with the baseboard unit to find the right temp/fan setting. I would stay again if the price was right.
A palace of relaxation
A grat experience we had during our stay here at Holiday Inn. Facilities are in good conditon and cleanliness is always maintained, delicate foods are served as well. Staffs are accommodating and welcoming. I would like to commend the following for their exceptional service that they gave us. Front desk staffs: Mr. Frank Mr. Thom Ms. Tiffani Mr. Raymond Maintenance staff: Mr. Mennen Restaurant staffs: Mr. Willy Ms. Veronica I hope that you would continue the great service that you render to your clients Godbless