Avaliação dos hóspedes
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Viagem com amigos
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Qualidade do sono
Localização ruim em Santiago de Cuba
Avaliou em 30 de Setembro de 2013
A localização definitivamente jogam contra esse hotel, apesar de sua estrutura razoavelmente boa. Ele está em um ponto de Santiago de Cuba no qual você depende de táxis ou carro.
Quanto ao atendimento, o pessoal de recepção não fez qualquer esforço para tornar a nossa estada ali mais tranquila. No entanto, as senhoritas do restaurante tratavam de nos dar uma enorme dose de bom humor com sua simpatia todas as manhãs.
Nice hotel within a tropical garden
Avaliou em 26 de Abril de 2019
Nice hotel with a clean swimming pool. We were lucky that we had a room overlooking the pool. Room was ok with a good bed and a spacious balcony. It is not top quality but fine by Cuban standards. The breakfast was basic but with an outside terrace.
Poor to average at most...
Avaliou em 10 de Julho de 2018
Location is not perfect as it is quite a distance to the city center. The room was not very clean, there was even blood on the bed frame. This could not have come from a mosquito as it was significantly more than just a drop. The bread at the breakfast menu was not fresh and completely dried out. The pool and the sandwich we ate at the poolbar were decent though.
Avaliou em 27 de Novembro de 2017
Rooms on first floor were spacious, bed was fine, airconditioning didn't function, but was becasue electricity was not stable. After functioning it produced a lot of water on the balcony. Cockroaches were present, in large numbers. Cleaning was done properly. Pool was average, bu good size.
Don’t expect you will be able to sleep at normal times
Avaliou em 20 de Agosto de 2017
We stayed in San Juan for two nights. The first one was sort of okay. Good beds, nice room, cold and a bit less cold water in the shower, breakfast good enough for those who have a heavy job to do for the rest of the day. Minor point was that we had to wait for almost two hours before we could check in, as we arrived at 3 PM.
However, the second night was a nightmare. At around 9 PM an open air discoparty started, with very loud sound and heavy bass, which makes you aware of all your part of and in your body. Although there were virtually no guests, the ‘party’ went on full speed. In our room it made no sense of sleeping or watching tv, as the music was overwhelmingly loud. We felt sorry for the parents with little kids and the animals in the adjacent zoo. They must have been extremely disturbed with their often much more sensible ears than we have.
However, as the hours passed we realised that we would not be able to sleep, even with our ear plugs in. From twelve o’clock on I asked the reception four times to do something. Although they undertook some action, iIt didn’t help. I myself went two times to the management of the party. Their answer was that they had permission until 3 AM and that the people (who were hardly there) had paid for the party. Finally, at 2 AM the music went down sufficiently for us, in any case.
And if you think: if this happens, then have a good siesta the next day! This was also not an option for us, as there was a disco in the swimming pool in the afternoon. So, don’t chose for this hotel if you want some sleep at normal times!