Informações do estabelecimento
Saída até: 11:00
28555 Northwestern Hwy, Southfield, MI 48034, USA - Southfield, Michigan - Estados Unidos - 48034
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Springhill Suites Southfield
Avaliou em 3 de maio de 2022
Our stay was just ok it was a rush trip and this was the only place that was available with a kitchen if you call it that. Overall its close to the freeway and the parking well not so good. The area looks good but the people staying at the hotel make it look bad. Once you get over the riff raff you'll be fine. Also it has an indoor pool which is good even though we didn't have time for that.
This hotel is disgusting! Run
Avaliou em 20 de outubro de 2021
Booked a suite for 10/16/2021. Arrived and the room was disgusting, dirty with stains all over the suites couch all over the floors. Sticky stuff on the floors with the carpet uncleaned. Pubic hair on the toliet seats, cigarette burns on the toliet seats. A dirty shower. Uncleaned mirrors. The air condition was leaking and left the floor mold smelling and it got my bag wet with the stinky water. Called hotel to complain immediately they sent someone up. They viewed the issues and told us they were completely sold out of other rooms. Hotel apologized and provided towels to cover floor and sheets to cover couch and all stains. Room was horrible, had to use the lobby restroom because the toliet was gross. Grout on the floor in bathroom nasty. It was a horrible experience and all they offered was 20% off a room suite that cost 230$ when we couldn't not enjoy the room at all. Asked for manager was told they would not be back until Monday. Overall terrible experience. I'm outraged
Too much loud noises at night unable to sleep!
Avaliou em 31 de julho de 2021
There was too much noise going on in the night and it was very loud and I couldn’t sleep at all. Probably got 30 minutes of sleep total and my head pounding when I woke up. The manager never offered a refund of any sorts or comp it. Unacceptable hotel and stay, highly suggest go somewhere else!
Avaliou em 18 de julho de 2020
We stayed here last month while visiting family in the area. Normally we’d stay with them, but with Covid 19 we felt more comfortable staying in a large hotel chain which I’d been hearing had enhanced cleaning and sanitizing. When we pulled up, we noticed a sign on the exterior door to the lobby that stated something to the effect of “masks required in all common areas of the hotel. Any violations could result in eviction”. Good. This is what we were looking for. It went downhill from there. After checking in, we went up to our room. Elevator door opens and there stands a group of people, none of them wearing masks. Our room appeared clean enough. There was a bit of an odor which I attributed to the cleaning/sanitizing. When I went back out to the car there was another person standing in the lobby on the phone with no mask on and the guy at the desk wasn’t doing anything about it. So much for enforcement of the rules. The next day I showered and noticed very little shampoo in the provided shampoo tube. I think that the cleaning crew didn’t replace all of the toiletries from the last guest. Gross. I asked the front desk about it and they assured me more cleaning was going on but could not give me specifics. We also found trash (photos attached) from a previous guest in two spots in the room so the thorough cleaning is bunk. The cleaning crew were also standing around the hallways talking to each other (with guests walking by!) without masks on. Loud guests in the hallways until late at night as well. Overall just a terrible experience. Would not recommend or stay here again and I’ve had numerous great experiences with the Springhill Suites chain and Marriott properties in general.
Reasonable service and quality for the price
Avaliou em 14 de novembro de 2019
This is a reasonable hotel that has friendly staff. Rooms are large and relatively clean – there were a few stains on the carpet that were a little gross but otherwise entirely reasonable. Lack of restaurants nearby is kind of a down side but shouldn’t be a dealbreaker