Homewood Suites by Hilton Minneapolis- St. Louis Park at West End
Diárias a partir de
Informações do estabelecimento
Saída até: 11:00
5305 Wayzata Blvd, St Louis Park, MN 55416, USA - St. Louis Park, Minnesota - Estados Unidos - 55416
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Viagem de negócios
Avaliou em 28 de setembro de 2018
Minha estadia foi de um total de 5 diárias, viagem de trabalho. Gostei deste hotel pela limpeza e organização do hotel, ótimo café da manhã e funcionários muito solícitos. Fica aproximadamente 20 minutos do aerporto e conta com muitas opções de alimentação bem próximas! O Mall of America fica a 15 minutos de distância e tem outras opções para compras neste mesmo tempo de distância. Vizinhança aparentemente segura e de ruas bonitas! Voltaria a me hospedar com certeza!
Avaliou em 13 de junho de 2017
Parabéns a todos pela excelente maneira de receber um hóspede. Me senti em casa. Experiência ótima. Indico a todos que estiverem indo a trabalho ou a lazer. Excelente atendimento e serviços. Recepção super atenciosos.
Very poor service and quality
Avaliou em 31 de dezembro de 2022
We were very disappointed with this hotel. At check-in, we received a room with 1 king bed, but had reserved a room with 2 queens (we were a couple and a teenager). The hotel first refused to acknowledge our original reservation, then when I shoed them we had reserved 2 queens they told us we were stuck with the king. The pull out couch was terrible - our tall teenager was extremely uncomfortable. The room overall was dark and awkwardly laid out, and the bedding was poor quality and uncomfortable. The fitness center was in poor condition and was missing both sweat towels and water.
Staff could not have cared less about my complaint.
Avaliou em 10 de novembro de 2022
I approached the front desk girl two times during the day. The winds were howling in my room. The whistle sounded like an ambulance. It was loud and very annoying. I videotaped it and brought it down to her and asked her if she thought she could sleep through that. She said in fact she had to sleep here tonight and that she would also be sleeping with the howling sound. She said the winds were coming from all directions and all the guests are complaining about it. So too bad for me. So the wind wasn’t coming from everywhere the wind was coming out of the west directly into my room and I guess through some hole or window or the air-conditioning unit…. whatever. I don’t know the parking lot was empty I saw nobody in this hotel but for some reason she didn’t feel she could move me. She was rude abrupt and basically turned her back on me and walked away. This is my second time here but for sure my last. It’s overpriced for the poor customer service and the construction is obviously substandard.
I cannot say enough good things about this Homewood Suites.
Avaliou em 4 de outubro de 2022
My short stay in MN turned into an additional 8 nights spent here at the Homewood Suites by Hilton at the West End. Megan at the front desk has an absolute first class ability to interact with guests. I spoke with her several times for a few different things I needed help with. She was 100% "I will make that happen." You could put her at any Hilton property anywhere in the world and I know she would shine. Thank you, Megan. Nicole, the General Manager was also very warm and welcoming. At the Wednesday night Manager's reception (which was set up in such a lovely way with so many delicious treats) she could not have been more warm. I also had really nice conversations with a member of the cleaning staff and a few of the charming ladies who were in charge of the breakfast buffet (and the manager's reception). I know two of them are headed back to Jamaica but I hope if you return to the hotel at a later time, our paths will cross. I enjoyed chatting with you! The housekeeping was spotless and I can see why there are returning guests who spend a month or more at this property. It's like an apartment in a building where you know there is someone there who cares about your day to day comfort. I had to keep extending my stay because of weather where I live. Whether you are booking for a corporate stay, coming for a wedding or just visiting MN and would like to stay near downtown but not in it... this is your place! Thank you so much for one of the best stays I have had at a Hilton in 2022. I am going on night 43 at Hilton properties this year. I cheat sometimes with those bastards at Marriott (kidding but true!). Thank you so much Homewood Suites at the West End St. Lous Park. Until we meet again!