Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Avaliou em 20 de Abril de 2021
My family and I had an amazing experience during our stay at the Conrad. My big thank goes to Ms. Zhao Zhengxi (M. Kim), Guest Service Manager, who is exceptionally the best and even beyond. She was very helpful in preparing and assisting our trip even before I checked in and did make our trip smooth and fantastic. Ocean view from the Villa is exquisite and speechless. Overall staffs are well trained and provided services with passions. All in all, I truly recommended staying here and appreciated everything at the Hotel.
Extraordinary - Must read this review
Avaliou em 15 de Março de 2020
The week at this resort was sensational, the rooms and views are amazing, buggy service prompt, food excellent, the service was of the highest standard, it could not have been
any better and always with a genuine smile on their face, I spoke to a trainee who told me that it was his dream job, management have got the training and the feel of this place just right, well done Marco and the team. I must mention Joe Brown what an entertainer he is, we looked forward to listening to him each night before dinner, he was just sensational
Here is what made our time at this resort extraordinary, their signature restaurant in Jahn, this night we booked the restaurant, they served the first of 11 courses on the deck before moving inside, this is when things went really bad, somehow my partners diamond pendant became unattached and fell somewhere on the deck down a crack not to be seen again, the 11 course menu did not go well with periodic crying between courses , nothing I could say helped the situation, the staff were so nice and understanding, the next day they searched for it but to no avail. The director of operations Marco spoke to me see what they could do to help. Over the next two days 5 maintenance workers removed the deck, found the diamond pendant and screwed the deck back down and returned to us, one very happy lady
Fantastic place to celebrate New Year
Avaliou em 2 de Janeiro de 2020
We are spending eight nights in this amazing property with phenomenal views. We are fortunate to have experienced the one bedroom as well as the two bedroom villas. The two bedroom villas are absolutely mind blowing unbeatable views. Conrad Koh Samui caters well to families as my daughters are being very well looked after by the warm hospitality. There is a myriad of activities including a kids club, kayaking, sand castle building, snorkelling, and well placed hammocks in everyplace imaginable. The staff was quick to respond to feedbacks professionally and promptly which I greatly appreciated.
There are also sunset tours, cooking classes, spa treatments, gym and fitness activities to name a few to cater to the adults.
We welcomed the new year 2020 with a happening and memorable beach party, amazing food, and a firework display at Conrad.
A special mention to the staff including Rueben, Marco, Aui, James, Yu, Kitty, Nicholas (thank you for the juice) Tent, My (from kids club), Mai from Zest, the talented staff at Jahn (most amazing dinner, and amazing special mocktails).
Thank you for making our stay memorable. We hope to be back with our extended family in the future.
Appreciation to K.Tent @ Conrad
Avaliou em 2 de Novembro de 2019
Very professional service team of all at Conrad. Well trained. Very special thanks to K.Tent who is extremely professional services. Kept every details. Made our holidays extremely awesome. Provide services as requested. Highly recommended if you are looking for a true holidays with happiness.
Avaliou em 23 de Outubro de 2019
Amazing villas and pools but the hotel was slightly disappointing. We actually stayed in August 2018 and works were being carried out on the main hotel pool and we hadn’t been informed. Grrrrr - The hotel gave us free drinks for an hour an evening in the library, which if I’m honest didn’t compensate for a hotel at £800 per night. The first night they had Prisseco on but removed it. Beach was very disappointing for this price and not really worth using. Amazing experience but not worth the money - 😐