Hotel Arcoiris Tulum
Diárias a partir de
R$ 310
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Saber maisInformações do estabelecimento
Saída até: 11:00
Avenida Tulum entre Calle Juniper y Calle Acuario, Col. Centro, Tulum, Quintana Roo, México, C.P. 77760. - Tulum, Quintana Roo - México - 77760
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
TripAdvisor
Pontuação dos viajantes
Excelente
13
Muito Bom
3
Bom
0
Razoável
0
Ruim
3
Perfil dos viajantes
Negócios
1
Romântica
9
Viagem a sós
1
Família
2
Viagem com amigos
2
Resumo das pontuações
Atendimento
Custo-benefício
Limpeza
Localização
Qualidade do sono
Quartos
STRONGLY DO NOT RECOMMEND
Avaliou em 24 de junho de 2022
This place is dead and there's a good reason why - MANAGEMENT IS TERRIBLE. We were going to stay two nights but had to leave after the first one because the water and electricity stopped working a couple of hours after we arrived and the handling of the situation was very very poor to say the least, both by the lady at the reception and the owner/manager of the hotel. They kept telling us it'd be resolved in half an hour and we didn't even have wifi to check for other places so we spent the night in 40 degrees heat (not even the fans worked!) unable to even flush the toilet (or wash our hands, or brush our teeth, or take a shower...). We didn't even complain, we understand things like this can happen, but we still had to deal with the owner/manager screaming at us and threatening us with keeping our passport because we weren't willing to pay full price (we were willing to pay half price from the beginning even though we definitely didn't get a service worth that much). Far from being apologetic, they never checked on us, offered water or anything that could've made the situation better. The reason we strongly advice you don't stay here is not the water/electricity issue, it's how badly the situation was managed and how poorly we were treated.
mtabzap
Great hotel for a great price!
Avaliou em 3 de maio de 2022
Rooms are spacious and clean. We got the a room with terrace and it was really nice. The gym is very well equipped and the pool area is clean and super relaxing. Mary at the front desk was AWESOME! Really friendly and helpful. So was the older gentleman working at the front. I deeply appreciate their awesome service! The only reason I’m not giving it 5 stars- There were small ants in the room :( The hotel needs to call pest control ASAP! Also- The cleaning lady was a little impatient and rude when cleaning. She would knock really hard and would come and clean in such a rush and with a little attitude. Other than that, everything else is wonderful and I would definitely stay here again!!!
849jocelynr
Don't ever do this
Avaliou em 11 de novembro de 2021
We were staying for 3 nights and it was horrible. The staff is not able to speak english at all. The hotel is very noisy and loud, not only because of the bar next door. During our stay we got about 100 of blackouts but nobody cared. Everytime the electricity went on again, the ac made loud noises So we weren't able to sleep. We tried to speak to the manager but he just said its not the hotels fault. Never again! There are planty of nice and cute hotels around to have a better stay than this so called "hotel".
889marcyz
Great Location & Super Helpful
Avaliou em 6 de julho de 2020
We stayed here during our trip to Tulum and it was amazing. We checked in a little earlier than expected but the young lady at the front desk was super friendly and let us keep our luggage in a secure area. The whole process was fast and the location is great! The hotel from the outside and inside offered vibrant color schemes and the rooms were very comfortable for the price. We will definitely want to stay again when we come back to Tulum! We weren’t able to go to the Gran Cenote like we planned due to timing but it’s on our future bucket list. The breakfast that was included at the hotel was delicious and very well presented. Fresh fruit of different types, eggs, juices, coffee. So good! One of my favorite parts about Mexico was the fresh squeezed juices and local cuisine. The hotel has a very nice pool on the roof and it’s beautiful at night! We stayed here during “Dia de los Reyes” Kings Day, January 6. There was a festival (Rosca de Reyes) just blocks away from this hotel and everyone was super nice and welcoming. We took part in the festival and had free kings cake. This was the first time I’d tried it and we thought it was very delicious! I can’t wait to have it again! Yum! I would highly recommend this Funky-Fresh place to anyone looking to have a great time in Tulum and not break the bank! Both sides of the street are full of shops, bicycle rentals (recommended for travel) and tons of delicious Mexican food. Thank you for making our trip an amazing experience. ❤️ We can’t wait to return for more fun adventures.
DiveEnthusiast8820
Good price, clean, nice pool/gym
Avaliou em 19 de março de 2020
Good location, nice breakfast, sweet pool on the roof of the building. Nice gym if you are into that. All in all a perfect staying for Tulum. But the downtown Tulum is a good 30minutes on a bike to get to the beach so if I ever come here again I would try to find a hotel closer to Tulum Playa
sahlin1990