Clarion Congress Hotel Ústí nad Labem
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Informações do estabelecimento
Saída até: 11:00
Špitálské nám. 3517, 400 01 Ústí nad Labem-Ústí nad Labem-město, Czechia - Usti Nad Labem, Usti nad Labem - República Tcheca - 40001
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
So good you feel like just staying there the whole time
Avaliou em 30 de maio de 2022
This hotel is so appealing to me that I felt like spending all my time in the room instead of exploring the city. Centrally located, with good parking, lobby is big, staff friendly and efficient. My room was on the 4th floor; extremely quiet, just amazing. Big room, though the beds were too narrow, odd. Bathroom very nice. Big tv, but no fridge. However, an iron. Breakfast is wonderful; I felt like eating more than I should. Room has nice decor, and wifi works very well. I guess it might be the best place in town.
Hotel with potential progress
Avaliou em 30 de outubro de 2021
Hotel is 4 Stars. My evaluation was between average and poor. Reasons were 2 points, the first was not right cleaning on toilet!! The second was broken mirror at shower room. Breakfast, parking and rest of equipment was ok. Hotel hasn’t any gym, or spa.
I found bedbugs
Avaliou em 24 de março de 2020
The front desk agent assigned me a room on the 3rd floor. When I woke up I found the marks in my skin. I did not pay attention. When I returned from my trip I brought the bedbugs home and I have the certainty I caught them at the hotel because the marks in my skin started there. It might be the best hotel, but the bedbugs raise doubts
They don't clean your rooms!
Avaliou em 20 de julho de 2019
I stayed at this hotel for business for 4 days. The first day, I went out to work and I came back and my room wasn't made, they just slightly cleaned the bathroom and left a cleaning spray on my desk, the bed wasn't even touched. The second day, I realised we had to put a card on the door asking for the room to be made up, which this time I used, they came into the room, didn't clean the bathroom, only removed my room service plates from the night before and folded the duvets! Third day, I left the card out for my room to be cleaned and the same happened, the bathroom floor was not cleaned ( it was full of hair as I brushed my hair in the morning, the cup that I used to rinse my mouth after brushing my teeth was not touched) the bed again they only folded the duvet and didn't even touch my pillows and left them as they were. Now room service, the first day I ordered with no problem, the gentleman was efficient and helpful, the second day, I called again expecting the same service, but of course not, the person that answered the phone first said he spoke English then I ordered my food and he continued to speak to me in Czech and then closed the phone in my face, I waited for 10 minutes to see if someone else that spoke English would call back, but no! so I called reception and informed them of what happened, they were helpful and placed the order for me, I had to call back to check where my food was, then a lady arrived at the door and handed me my starter and my dessert without my main! then after 5 minutes my main arrived, the handed everything in my hand, she didn't enter the room and didn't bring a tray or cutleries, I ended up eating my entire food with a small dessert fork! I tried to add the photos to show how they used to make my bed, but I am unable to upload it. Customer service is very minimal at this place.
Usti - Long weekend break
Avaliou em 5 de junho de 2019
Location: The hotel is right in the centre of usti and very much accessible to auto routes. Rooms: Rooms are quite large and spacious. Cleanliness and hygiene was good Breakfast was good and was covered in my room price Parking - there are plenty of free parking available outside opposite the hotel