unsafe and disgusting. back doors dont lock and homeless people sleeping in hallway
Avaliou em 18 de Outubro de 2021
rooms disgusting, holes in walls covered with tape, black mold on bathroom ceiling, microwave doesnt work. fridge barely cools. internet works occasionaly. homeless people sleeping in the the rear hall way. not worth the 100.00 have been in nicer and safer for less went to front desk and he said it was our problem not his
Avaliou em 11 de Agosto de 2021
Stayed at this hotel the last week of July in room number 256 and was bitten 56 times by bed bugs!!! Unbelievable!! Beware of this hotel! Not to mention the cockroaches that ran up and down the wall in the middle of the day!
Unsafe, terrible rooms
Avaliou em 2 de Fevereiro de 2021
Rooms are NOTHING LIKE THE PHOTOS! The hallways smell to cigarrettes. The new owner Zee is very aggressive and was often heard on the hallway screaming. There was a party next to my room the night I stayed over with my husband and two children and noone slept because of the loud music and chattering. It was him and friends partying. I would recommend you look the other way if you need a room and somewhere to rest your head! Do not stay here. Not worth it.
The worst hotel the worst manager
Avaliou em 20 de Janeiro de 2021
The only reason im putting one star is because I can't put zero. 1st of this places has roaches like crazy. We stayed in a room that had a faulty sink and bath tub it ended up flooding the room. Instead of giving us another room they just sent it a couple of guys with dollar store mops to come clean up the water. Then, the sink would leak endlessly and we would call the front desk about it only to be brushed off and told someone would be back to fix it but no one ever came. Then the manager charged us extra for "damage to the room" that should've been condemned so no one could stay there. Also he claimed my 2 dogs who I take out on schedule every day pee'd and it made the room not rentable. I tried to tell him it was probably from the water that flooded the room. But he already had his mind made up and made my dogs the scapegoat. He then blamed my dogs and told me they couldn't stay in the room because they made it stink. All in all this place is something else they have the lowest rates for a reason. Then he told me if I wanted to stay I would have to pay for room remodeling and in total it would cost 6,000$. People argue and fight at this hotel and nothing is ever done. The maids don't speak any english and are afraid of dogs no matter the size and they wont come clean your room if u have one. This place has a lot of shaping up to do. Its ridiculous that the manager argues with guests like he is a child. He doesn't believe in the customer is always right. This is hands down the worst hotel i have ever stayed in i would beg u to stay somewhere else before coming here
Unsafe, unhealthy, and unsecured
Avaliou em 15 de Agosto de 2020
The accommodations as shown on the Motel 6 website for this location were a misrepresentation of those that were actually delivered. I would never stay here again, nor recommend anyone stay here.
When we first walked into the lobby, we had our masks on as requested by the signs on the front door. The desk clerk who checked us in was friendly and also had a mask on, but the other employee did not have a name tag or a mask on. Before taking over our check-in, he was yelling at two other customers (who may have caused some trouble and were being kicked out). This should have been our first sign to leave.
The hallway outside our room had a musty smell and debris was in front of several doors. This hallway was not like the one that was on the website. One door had a home-made 'Do Not Disturb' sign taped on it, and we soon figured out why: our room also did not have a sign to hang outside. At first glance we noticed that the floors were not very clean (there were spots that looked like someone spilled something liquid that had dried) and that the bathroom also had not been cleaned well. There were also various issues in the room like a smoke detector that was off the wall and without batteries, a stained ceiling, and a broken peep hole. The bed looked okay, but it wasn't exactly what was pictured on the website. Additionally, there was no larger chair (like on the website). We decided to stay anyways because we had an early morning and just wanted to get some sleep.
When we showered in the morning, we were disgusted to see baby cockroaches in and around the bathroom. The area under the sink was clearly in disrepair, leading to a very large opening for any pests to enter the room. The water was also discolored in the shower, and the anti-slip tape on the tub was filthy. We also noticed the intake fan was covered with dust, which is likely why it didn't work well enough to remove the moisture in the air (we didn't dare look under the ceiling tiles to see how much mold would be growing there as a result!).
Upon leaving our room, we shut the door and, out of habit, checked to make sure it locked behind us. It did not. I was able to jiggle the door open repeatedly until it was finally locked. This prompted us to remove our valuables (like a computer and our backpack) and take them with us. Never, in all the places I have stayed, have I ever felt I needed to do this.
When we came back later that day to the room, we began to really take stock as to how bad of a room it was. There were holes in the ceiling near the window where something may have once hung. The windows themselves slid open, but there was no lock on them and therefore could easily be slid open from the outside. The blanket on the bed had stains, and a full-sized adult roach scurried out of our suitcase (which was on a stand!!) and back behind the furniture. Due to the discoloration, we didn't trust the tap water so we drove to a nearby gas station to purchase a gallon of potable water. We left as early as we could the next morning.
In retrospect, we should have left the first night, but we had no idea the extent to which our security, health, and safety would be compromised. Our accommodations were terrible, and they did not align with the experience of this hotel as advertised.
I have reached out to Motel 6 for a full refund, but have yet to receive a response. If I still do not have a response, I will file an official BBB complaint because no tenant, no matter how 'budget' the hotel, should feel unsafe in their own room.