Informações do estabelecimento
Saída até: 11:00
2201 S Melrose Dr, Vista, CA 92081, USA - Vista, California - Estados Unidos - 92081
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
DO BOT STAY HERR
Avaliou em 27 de dezembro de 2022
We came here because we were supposed to get a one bedroom suite because that’s what they told my insurance company ,they only had when we got here ,a smaller room studio and then on top of it they charged my card thousands of dollars instead of charging the insurance company and then when I complain they not once said sorry but told me that it’s a deposit for $20 a day and it doesn’t add up to 1460 , I told them , then when I ask them to reverse the charges they told me they couldn’t do anything about it and they had to wait for the management and I told him to call the management and they refused to call the manager and get this taken care of right away but instead give me attitude and horrible customer service kept on inciting That it wasn’t their fault it was the counter persons the night before that doesn’t take care of the problem at all they like to switch the blame on each other and not take care of their customers will never stay here again, plus it run down inside and not very gd place to stay the only benefits where the restaurant next door that’s it The breakfast was horrible as well gave you a bunch of microwave bags that they cook the food in horrible horrible
Unkind attitudes and Sneaky charges
Avaliou em 9 de dezembro de 2022
This facility kind of (no pun) hurt my feelings and destroyed my already thin (tentative) trust. First of all they accused us of damaging the room and lying our dogs were service animals. Funny. They are registered and I am a person with disabilities. We were scared to death the manager was going to rack up more charges and the way they went about it was just backstabbing. So NOT trust that these people won't turn on you. Left industrial equipment and fans in the room (like we caused an oil spill) that we had to flee from or get really sick from much less be kept awake by. Don't waste too much integrity being polite and "sorry" when the manager loses composure with you. Do NOT book more than a day. HUGE mistake paying up front for 2 weeks. Not good for unaccompanied females or, you guessed it, anyone with a SA or pet. Not everything else was half perfect either but our trip went south very quickly. Honestly, people do far heinous things and we paid a lot to stay there. If you like walking not on eggshells but breakble glass this is the Marriott for you. Don't trash the Wedding Suite lol.
Great hosts for our wedding block
Avaliou em 6 de outubro de 2022
The staff were super helpful for the 10 months while we worked with them to block off 25 rooms, including suites for our wedding guests. They were very accommodating for changes that happened due to unfortunate COVID circumstances and we were able to provide everyone a room. They also set up the bridal suite for my wife for the day of the wedding to include a full mirror, snacks, mimosa bar and more. She really liked the way the suite was set up for her and attention to detail. They also made up the room the night of the wedding for us. The rooms were clean and updated.
Best Stay Ever
Avaliou em 14 de agosto de 2022
My friends and I booked this hotel for a 4 night stay, and we loved all the amenities and the safety of the hotel! The staff was very kind and accommodating. We stayed in a room with one King bed and a sofa pullout. We loved using our kitchen! Would come back, we definitely recommend!
The benefits of a Platinum Elite! Upgraded room is always great!
Avaliou em 28 de novembro de 2021
One benefit of a Platinum Elite is the opportunity to be upgraded to a suite! We had an overnight stay in room 334, it’s a two-bedroom suite with full kitchen in the corner of the building, overlooking the pool. The room was very spacious with full fridge, and kitchen stuff! Each room has a queen bed. Both beds are okay, linens and towels smelled fresh, room was tidy, and has working air conditioning. I highly recommend that the hallway and staircase be kept clean all the time! Please vacuum the floor! During breakfast, we noticed that the staff were NOT attentive to breakfast served. Multiple people asked for bananas, boiled eggs, plates, etc! The staff manning this station were NOT always looking for any missing thing needed at the breakfast tables. They NEED to pay attention to their task!!!! Besides this, all is perfect!