Informações do estabelecimento
Saída até: 11:00
5621 Legend Lake Pkwy, Waco, TX 76712, USA - Waco, Texas - Estados Unidos - 76712
Comodidades do estabelecimento
Saída até: 11:00
Avaliação dos hóspedes
Pontuação dos viajantes
Perfil dos viajantes
Viagem a sós
Viagem com amigos
Resumo das pontuações
Qualidade do sono
Wonderful stay T TownPlace Suites
Avaliou em 12 de outubro de 2022
We were so happy we found this place. It had everything we needed. First and most important to us-it was extremely clean. Spotless. We had a room with a king bed (which was very comfortable). The bathroom had a shower with body wash, shampoo and conditioner and they were a very good quality. Our room also came with a couch and desk/table and small kitchen complete with dishes, silverware, paper towels, dish soap, dishwasher, 2 burner stove, refrigerator and cupboards. Coffeemaker, some condiments were also there. We are on a road trip and it had everything we needed to refresh and regroup and get a much needed rest. We will look for this hotel again on our travels and would highly recommend it.
Avaliou em 26 de agosto de 2022
Very friendly and welcoming front desk. Room was super clean and everything was nice n place. The sweet breakfast hostess was the cherry on top! Great location with walking distance to several restaurants. Front desk even offered some complimentary appetizer cards from several close by!! Definitely will be back
Beware Room Servicing !
Avaliou em 8 de agosto de 2022
Firstly let me say that all the staff were exceptionally nice during our 17 night stay and very helpful when required. Our main problem was that our room was not serviced regularly . We were eventually told that the rooms are not serviced until the 8th day ! (so if you stay for a week it will never be cleaned). As it happened we did not get a full service until day 12. This meant we had to collect our rubbish and towels and take them to reception for replacement.(on the 8th day we got a 'refresh' which did not mean a clean or vacuum) We were on holiday, spending a considerable amount of money to stay and were NOT TOLD WHEN WE BOOKED that this was company policy in such a long stay hotel. Being a clean and hygenic couple we had to buy cleaning products locally to keep our room in good order NOT what we expected to do on our holiday. I expect the excuse will be due to covid but by these dates covid was really not a problem locally and no one was masked up etc. We will have to look at other property on our next visit as this was extremely disappointing. As i said the staff were lovely but 'The Corporate ' must take the blame and review.
Avaliou em 18 de julho de 2022
FYI... We had the worst experience that we have EVER had at a Marriott property.... 1st room we first checked into had trash on the counter, sheets on a sofa...according to the front desk that room was "ready"..then they put us in another room where the door locked, but after a couple of days we couldn't get in the room and had to have maintenance rekey the lock...then to top it off there was a "run away" staying at the Towne Place with an ARMED GUARD with her at all times and they allowed her to swim in the pool when guests were in the pool, including myself, my daughter and my granddaughter! Later found out that should have NEVER been allowed by the Towne Place management. I paid with points and did get those back, but that doesn't account for the unsafe environment that the Marriott Towne Place put us in as well as the other guests on the property. Plus other guests of nearby hotels were able to use the pool as there was no "key" lock on the gate to the pool.....
Avaliou em 29 de março de 2022
Upon arrival to this hotel the front desk gentleman was extremely professional and engaging, delightful. The suite was exceptionally clean and smelled fresh. The breakfast had a full variety to choose from, yummy. The morning front desk and back office personnel are delightful, pleasant and easy to talk to. I noticed a spill in the elevator, which they addressed immediately!!!! If you are in the local area and need a place to rest your head and want to feel like home… this is the hotel for you. Enjoy the comfort and hospitality.