Best Western Swan Hotel

Diárias a partir de

R$ 2

Avaliação TripAdvisor

Baseado em 1355 avaliação

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Este confortável hotel encontra-se em Wells. Os 53 acolhedores quartos de hóspedes tornam-se um local perfeito para relaxar no final do dia. A receção não está aberta durante todo o dia. Não são permitidos animais de estimação nas instalações. Alguns dos serviços acima referidos podem ser cobrados.

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Informações do estabelecimento

Este confortável hotel encontra-se em Wells. Os 53 acolhedores quartos de hóspedes tornam-se um local perfeito para relaxar no final do dia. A receção não está aberta durante todo o dia. Não são permitidos animais de estimação nas instalações. Alguns dos serviços acima referidos podem ser cobrados.

Entrada a partir de: 15:00

Saída até: 11:00

Comodidades do estabelecimento

Comida / Bebida
Restaurante
Comodidades / Instalações para negócios
Salas de Reuniões
Serviços de recepção
Depósito de bagagens

Avaliação dos hóspedes

TripAdvisor

Pontuação dos viajantes
  • Excelente

    723

  • Muito Bom

    384

  • Bom

    160

  • Razoável

    48

  • Ruim

    40

Perfil dos viajantes
  • Negócios

    102

  • Romântica

    686

  • Viagem a sós

    44

  • Família

    176

  • Viagem com amigos

    182

Resumo das pontuações
  • Atendimento

  • Custo-benefício

  • Limpeza

  • Localização

  • Qualidade do sono

  • Quartos

Muito bom

Avaliou em 6 de agosto de 2015

Quarto enorme, toalhas grandes e boas, ótimo café da manhã, funcionarios muito educados e prestativos. Ótima localização, varias opções de pubs e restaurantes por perto e com ótimo restaurante e bar no hotel também.

Rafael Fernando M

Gorgeous hotel

Avaliou em 24 de outubro de 2021

Lovely hotel, brilliant location. Coach House rooms were big, classy and comfortable with fabulous bathrooms. Parking too which is rare in Wells. Very friendly staff. We booked 3 rooms and ask were great. We'll ask be coming back next year.

jackyp22

Short midweek stay

Avaliou em 14 de outubro de 2021

Most staff friendly on arrival, room was small for queen four poster room, bed linen was very stained, room decoration was very tied with an awful outlook. Bathroom could do with some TLC. On the plus side location was great with free parking.

woodcutter222

Disappointed

Avaliou em 14 de outubro de 2021

This hotel is very tired, we had cleanliness issues which Debra on reception was exceptionally helpful with, unfortunately similar issues after a second clean. Not sure what they are using but it needs to be reviewed..

Lesley723

Pros and cons

Avaliou em 13 de outubro de 2021

Firstly , the positives : You simply can not beat the location of the hotel - right in the centre of Wells and just a very short walk to the main attractions and restaurants. The on-site parking was a real bonus. Communal areas are pleasant and well maintained . Breakfast was ok but I certainly wouldn’t recommend paying extra for it ( £14.50) if it’s not included with your room. No pastries on offer was a disappointment for a 4star hotel as was the lack of choice. The twin room we stayed in was functional but the bathroom was very small and not particularly clean . ( the grout round the shower had gone orange and needed a good scrub ) The shower lacked power and was not thermostatically controlled - the temperature constantly changed and we both got scalded during our stay. Our room was above the rear entrance to the hotel and because the slow close mechanism was broken you could constantly hear the door slam. I was woken at 5.15am on the first morning. Despite reporting this , it was not fixed the following night and I had to go down to reception to get something done about it before I could go to sleep.

Jason S