Reviewed 25 September, 2021
We spent 3 nights at Hotel Regency and my husband and I couldn't have been happier. The front desk staff, especially Fiorenza, went above and beyond to take care of us. We usually stay at the Hotel Savoy, but decided to try somewhere new. It is like staying at someones private home. The location is next to a park about a 10 minute walk from the Duomo. It was a perfect walk after a big dinner .
We used the complimentary bikes every day to bike around Florence.
I just loved it; the special attention we received and the amazing staff that took care of us.
Amazing place to stay in Florence
Reviewed 13 September, 2021
We visited Florence many time in the past, but Regency Hotel was a new discovery. Located vey close to the center, but tucked away from the commotion. The breakfast in the garden with soothing sound of fountain, served with comfort and elegance was a great start of the morning. The restaurant staff was amazing- kind, personable, funny and providing elegant service.
If you want sleep, stay somewhere else.
Reviewed 9 September, 2021
This is an expensive but not luxury hotel. The rooms are old and floors in room feel cheaply done. The larger issue is the noise. We stayed 3 nights in 207 and on first and last night were woken by laundry and house keeping in smaller hours, 5:30 am on 1st night. I asked at reception and was told only time laundry could be delivered, received a Luke warm apology. On last night we were woken at 6:30 to housekeeping banging in press outside door and continuous use of service elevator, also outside door. It was outrageous. I feel bad for staff who were fun on our 3rd night. However I need to be honest and the noise and lack of sleep is not what you want on a holiday.
Reviewed 28 August, 2021
We stayed here for one week and we enjoyed it every day. First of all, all staff members were very friendly and professional, from management (Claudia), to the persons serving breakfast. Rooms are comfortable with very good beds and we had a large bathroom. We had every morning breakfast inside (very nice room), but it was also possible to enjoy it outside. Breakfast, by the way, is more than sufficient and you can choose a.o, fresh fruit, sandwiches, scrambled eggs, cakes, cheese, yogurt, et cetera. Hotel is max 15 minutes walk to the Duomo. So, if you like a small hotel, this is a very good option!
Our favorite hotel in Florence
Reviewed 29 February, 2020
We returned to the Hotel Regency for Thanksgiving Break and it was as wonderful as ever, elegant but very laid-back. In fact we extended our stay there for an extra week. The location is only a short walk to the city center, very convenient to anywhere we wanted to go. We had 2 adjoining rooms which were spacious and comfortable. We always enjoyed the breakfast there which offered a wide selection. The staff at the restaurant and the hotel are the best, always welcoming and gracious. I want to express my gratitude to Fabio, Paolo, Georgiy, Giada, Emmanuel, Roberto, and everyone at the hotel who helped make it a home away from home. We look forward to seeing you all again!