Sadly, cannot recommend
Reviewed 14 September, 2021
I usually stay at the Belleclaire, but the Beacon was having a special so I thought I would try it. First, the good things: location, room size, 11th floor so had a nice view of Broadway, very soundproof, hotel staff very helpful. But now for the negatives - I saw two cockroaches in my room, one crawling on the rug and the other crawling up the green curtains. I told two people at the front desk that evening, and then another one when I checked out. I did not eat in my room and only used the kitchenette to store half-and-half and water so I am assuming they are coming from other rooms where people have more food. While they may also be in other hotels I have stayed at in NYC, in all my years of traveling there I have never seen them. It really freaked me out and I had to shake out everything before packing. They also need some new pillows, and the grout around the tub really needs to be repaired, but those are minor things in the face of seeing those bugs. I am not certain they did anything about it before the next person checked in, but I hope they did. If it hadn't been for the bugs this would have been a much better review.
Excellent Service in Difficult times
Reviewed 8 September, 2021
I have stayed at The Beacon previously but since March 2020 have had to cancel/postpone two stays so far. I did want to post though about the excellent customer service have received in these trying times as plans continually change. Special mention goes to Dawn in Reservations
Sometimes you ask 3 questions and be lucky to get 2 answers. With Dawn, all questions answered promptly and in a helpful way. Another delay/credit has been organised for 2022 and hopefully will get there this time
Great place to stay in NYC
Reviewed 5 September, 2021
Location is outstanding. Surrounded by all the UWS has to offer and a couple of blocks from a subway stop. Staff were friendly and helpful. Room (had a king suite) was *huge* especially for NYC standards. It was bigger than some NYC apartments I've been into. Big living room with a queen sofabed, small kitchenette complete with dishes, stove/oven, frig, microwave. Separate large bedroom with king bed and reasonably spacious bathroom. The room faced the back and was amazingly quiet. Slept better than in some places in the country. Bed (both) was comfortable, room was very clean, housekeeping even did the dishes. Will always stay here on NYC visits. (Parking nearby and costs $65/night if you happen to have a car).
Reviewed 10 August, 2021
Stayed here for 2 nights in early August 2021. Nice hotel which fulfilled all expectations. Clean and comfortable room. A couple of blocks from a myriad of restaurant choices on Columbus Avenue. Easy access to the Upper West Side.
After having stayed at numerous NYC hotels in the past that were near Penn Station and the Theatre District, it was great to stay on the Upper West Side. This is a much cleaner and more wholesome neighborhood that was devoid of the many bums and weirdos wandering around midtown. I would stay at the Hotel Beacon again without hesitation.
Did not feel Covid safe
Reviewed 9 August, 2021
Staff members were pleasant but I was surprised by the lack of any mask mandate, all staff was masked but nearly every time we took the elevator unmasked guests would crowd in. Most guests in the hallways were unmasked. There were no signs about masking, social distancing or elevator limits in the elevator or hallways unlike every other private building/hotel/business I have visited recently. In the current Delta variant context this could impact your decision which is why I mention it. In other businesses I witnessed staff simply offering masks to patrons who were unmasked, why can’t Hotel Beacon do the same since there is always someone at the door? There should be a limit on the elevator capacity and clear signage regarding masking. Very disappointing for my first time stay there. They do not seem to take Covid seriously and frankly there is no excuse for such lax standards, it’s August 2021 they have had months to adjust to Covid context. I’ve uploaded photos of the elevators without signs and the elevator area without signs. As far as room/comfort I totally agree with other reviews - feels dated, basic, not enough outlets, overpriced for what it is.