Revisión de TripAdvisor
Basado en 98 reseña
Selecciona la fecha de tu viaje
Información de la propiedad
El hotel Comfort Suites, ubicado en el hermoso e histórico sur de Maryland, se encuentra a sólo 48 kilómetros de Ronald Reagan Washington National Airport y 72 kilómetros del Aeropuerto Internacional Baltimore/Washington, proporcionando un lugar ideal para cualquier tipo de viajero. Los viajeros de negocios apreciarán estar cerca de numerosas corporaciones y zonas de negocios, como Beretta U.S.A., BAE Systems, Lockheed Martin, Target, Wawa y General Electric (GE). Este hotel de Waldorf ofrece numerosas comodidades incluyendo llamadas locales gratis y periódico gratuito entre semana. Después de...Más detalles
Check-out hasta las: 11:00
Comodidades de la propiedad
Piscina e instalaciones de bienestarPiscina cubierta
Calificación por los huéspedes
Calificación de Viajeros
Perfil del Viajero
Resumen de puntajes
Calidad del sueño
Completely misleading photos and a dirty mess!
Opinión escrita el 22 de agosto de 2021
It will look drastically different than the photos you are seeing on the internet. The outside is now gray and navy which is newer and nicer, but that is where it ends. The grounds are not tended to. It’s says “covid clean” I strongly question that. The stairs and hallway carpets were dirty, the handrail was sticky gross. The room was old and questionably cleaned (the bathroom counter didn’t even look like it was wiped and we were missing some toiletries (there was conditioner but no shampoo). The sheets were very wrinkly which worried me, but then so was the shower curtain. To top it off it says there is breakfast included. THERE IS NO BREAKFAST! Not even coffee! And the pool is not available either. It is covered with a thick layer of scum and they have appliances stuffed in the pool room. The elevator was also out of order. The paint on the walls was all scuffed and scratched. I could go on, but save yourself some aggravation and stay elsewhere!
Opinión escrita el 12 de agosto de 2021
The only thing we liked was the size of the room. Everything else was sub-par! They provided had written receipts upon departure and even on checking in. Key did work on the door. Lobby furniture is stacked in plain sight and not useable. They promote a takeaway breakfast however one was not available, so that's false advertising. The place is slightly older and starting to show throughout the property. Staff was kind but I would not come back. I'm so glad I only booked one night stay. I was happy to switch my hotel since I stayed in the area for four nights.
We pulled up and said "Oh HECK no!"
Opinión escrita el 10 de agosto de 2021
We went down to the Waldorf, MD area for a family gathering and booked this place. We normally have a pleasant experience with Comfort Suites; our kids are always excited for an indoor pool and we love the free breakfast. We went to the hotel after the party, about 8pm. We drove up to the building and my husband and I both said "oh HELL no!" The area outside the front door wasn't very well lit, but I can clearly see a guy sitting on the curb smoking weed next to a cart. We walk in and the lobby is oddly dark and dingy. I've never seen a Comfort Suites look like this. Walk up to the counter and a young guy in his 20s stands up. No greeting, just looks at the computer. I say that I'm checking in and he asks "name?" in the most bored tone possible. My husband steps up and asks, "Is the pool open?" NO. "Are you serving breakfast in the morning?" NO. Mind you, the website says that the pool is open and that free breakfast is included. He asks if we still want the room and we tell him no. This place had dark motel vibes. The clerk offered to refund the money to our credit card without hassle.
Room was just adequate.
Opinión escrita el 26 de junio de 2021
I have traveled in the US and Europe and have never been provisionally charged if I don't check out on time. They charged my credit card for the full rack rate even though I had a confirmation through Choice Privileges at a lower rate. At check out, my bill showed and "adjustment" to get to the correct amount, but 23 days later I do not have that credit. Two calls to the hotel directly and both maintained that the "adjustments" were processed. I have been waiting for the manager to call me, but NOTHING. I had to resort to disputing the charges which is a pain as we all know. Stay away from this hotel!!!! In addition, they insulted me by saying that I would be charged $250 if there was any damage to the room. Must have nice clientele. I did take pictures to make sure this scammer can't charge me later. Again, STAY AWAY!!
Won’t stay again
Opinión escrita el 12 de agosto de 2020
I’ll start with the bad, filthy carpet in both of our connecting rooms, large stain maybe pink nail polish on my rooms carpet, large stain on connecting room carpet perhaps ketchup, rips in carpet seams, window screen totally ripped or cut open on first floor and taped up badly, non smoking not enforced, clearly someone was smoking weed the aroma was wafting through the halls, a guest clearly had towels stuffed under their door. My comforter had a dried blood stain on it, the beds were not comfortable mattresses were clearly in need of replacement. I don’t know what they are renovating but it is clearly not the rooms. The lobby does look renovated and fairly nice, with dark blue accent walls, unfortunately they used the same dark blue in the guest rooms which makes them dark and dreary. The parking lot leaves much to be desired same as the rooms. Believe it or not there were some positives during the stay, staff was courteous and helpful, water temperature was very hot which I like, but could be a scaled hazard if traveling with children. Location is convenient. The new Baymont hotel behind them is clearly going to be a better choice when it opens. I did stay at this same comfort inn about 10 years ago, it was decent then, has gone way down hill, perhaps poor management, too bad because the nice staff deserves a place to work in that they can be proud to represent.